htop Pineda Palace - Adults Only

"Location awful as trains beeping continuously , rooms are filthy definitely not a 4* the walls are paper thin can here everything tv’ on walls where in the next rooms has them behind bed heads so no sleeping from noise of next doors tv on . Not a chance of sleeping before midnight or passed this . Food is cold have to heat it up in a microwave the only good thing on the menu is salad . Rooms are out of the 60’s with wood chip paper very dated value for money I would not bother . Area there’s nothing to do this is typically a Spanish town if your English and fussy with your food this is not the area or hotel for you as I’m finding out . You can’t get food In the pool area or take food up there just drinks ."

"I'm a regular visitor to Pineda Palace and visited last week when the whole of the Costa Brava experienced unprecedented weather including torrential rain and storms. The hotel was affected and staff tirelessly worked to get things working again, cleaning and mopping while ensuring the safety and comfort of the guests. In a few hours everything was back to normal and it was business as usual. We were able to book a Seaview room which was very comfortable, meals were so nice there was something for everyone. I'd love to know what the complainers are eating at home. Even for the fussiest eater there is basic pasta, chips and each night had a theme Mexican, Chinese, USA, Catalan, Italian so fresh and tasty. I think we might have missed the French night. Plenty of fresh food coming out during mealtimes and you could order your drinks at the bar. Pool bar was only opened once as weather was so bad. The weather was unseasonably cold and I requested an extra blanket which was delivered in minutes. I have seen the complaints from keyboard warriors and I think it is pointless complaining when you are home when you have not addressed the concerns with staff who would do everything to put something right if it is wrong. The weather didn't put a dampener on our trip as we were so well looked after by the staff. A big thank you to them for their big smiles in the bad weather. We met people who have been there 10 times which is a record and testament to the hotel's service and regard for its customers. I would recommend this well located hotel to anyone who is looking for a good quality and has reasonable expectations of a Spanish 4 star hotel."

"Nice hotel, but not a 4* more like 3/4* compared with other 4* + we have stayed in. Staff though were marvellous, especially after the flood we had on the Sunday, they worked so hard to get things back to normal and restored things to normal by dinner. Lifts had to be pumped out, they had one up and working by lunch, thank goodness, 6 floors to climb to return to our room. Staff did well to get in to work and provide meals. Pool on roof was good, managed to get a sunbed , but weather was a bit naff to be honest, so probably why. Only thing we found was too many people wanting to get into dinner at same time, but soon worked it out to go in later. We had a good time, visiting the town in the evenings , had a meal one evening at the Diagonal restaurant in the town, beware , large portions, nice food and service"