"What a place! We were taken to our room in a car which was helpful. We arrived in our room and were in awe of the space! There was a separate bedroom for us. This had a large, comfortable bed. There was a large wardrobe with hanging space, plenty of hangers as well as drawers and shelves inside for additional storage. A free safe was inside the wardrobe.
The bathroom had a large sink area with a walk-in shower. The shower was powerful and warm. Free toiletries were provided which was a lovely touch. This even included little dental kits and a shaving kit. The towels were bath sheet size which was refreshing.
The main part of the room had a sofa bed which turned into a comfy double bed which our little girl loved! There was an ironing board, iron, fridge with mini bar provided and excellent coffee making facilities. There was also further storage and a table to sit at if needed.
Our room was on the ground floor which looked right out towards the pool with the sea in the background! It was great! Each evening, chocolates were left on our pillow which was sweet!
The pool area was spotless with an ample amount of sun beds. These were comfy and had proper mattresses on. There was no rush to reserve these. Guests seem to be respectful and just take their time which was good. Pool towels were available free of charge and these could be changed whenever needed. Additionally, it was great that no smoking or vaping was allowed around the pool -this should be implemented at all hotels.
We did find it frustrating that no inflatables at all were allowed in the pool. We appreciate that safety is also key. However, some staff were more lenient than others meaning it caused confusion. As an area specifically for families, most young children dream of having this opportunity in the pool. This was a shame.
The pool was a good depth for our little girl and wasn’t too cold!
The pool bar provided a range of cocktails and drinks using premium brands (part of the Royal package). There were also branded ice creams and snacks such as Pringles etc.
The fact that this part of the hotel was perhaps more exclusive was great. It meant for a relaxing vibe with the best of all the facilities but at a slower, more chilled pace which was ideal for us.
The entertainment was very much chilled. There was a great set of guys who sang one night, but the others were not as good. I think there is more entertainment at the other hotels but we didn’t venture there. We did try the mini golf at the other hotel in the complex which is free to Royal Family guests.
We didn’t use the children’s club on this occasion. The mini-disco was unfortunately not great. It was held in a sun trap part of the hotel and the children mostly sat on the floor (!) for the dancing. Our 8 year old who I all about the mini disco actually chose not to go most nights which was a shame. This definitely needs thinking about in terms of location and what is offered, we feel.
The real thing about this hotel is the food. The use of El Ancla, the lighthouse restaurant was wonderful. This restaurant was about quality over quantity which we appreciated! The food was so fresh. Freshly squeezed orange juice was one example and a hive with fresh honey. The brie and truffle sandwich as an option for breakfast was literally the best sandwich I have ever tasted! Also, the setting of this restaurant is exquisite. What a beautiful view with the option of sitting outside overlooking the harbour.
The breads were delicious and fresh – not re-heated rubbish. The options of sea food including fresh oysters etc were really another level. Even the drinks, many of which available on this package were included with the option to taste first!
Lunch was served in the main buffet restaurant. Again, the quality of the food was great. What made it really special was a small area reserved for the Royal guests with additional food offerings.
The staff were generally great. The reception staff always friendly and helpful. Some key staff in the restaurant remembered how you preferred things cooked, for example. A really attentive service.
The hotel was located right by the beach. Whilst the complex itself is big, the size of the beach meant it did not feel overcrowded. The sea was so clear and calm – a great place for families. You could also go fairly far out and the water was still shallow. Make sure you wear swim shoes as it’s a little rocky in parts.
The hotel itself is located near to the airport meaning the transfer is quick and seamless. We have already looked at direct flights to see if we could book directly with the Barcelo group as we would definitely return. Thank you for a wonderful trip!"
