Caleta Mar TAO Boutique-Hotel

"Good points: Breakfast was lovely with enough to choose from. Our ground floor suite was beautiful, big and clean. Air con worked brilliantly. Reception, cafe staff and all the housekeepers were really kind and work so hard. Plenty of sun beds around the pool. Amazing view of the ocean and Lobos island. Situated next to a great beach called Playa del Pozo Bad points: 30 min walk to centre of town (taxis charge €6 - €8 per journey) Swimming pools are very cold. There is no privacy on any of the patios or balconies. Not many snacks to buy from the cafe. Hotel really needs some maintenance outside around the pool and canteen area."

"My husband and I spent a week here to celebrate my birthday in August. We were so very impressed. From the beginning the reception staff were so welcoming, friendly and helpful. They could not do enough for us and even left a wonderful, unexpected surprise in the room for us arriving. Our room was a sea view room and the views were just spectacular looking over towards Lobos Island. The rooms are kept exceptionally clean and serviced every single day, with fresh towels provided daily, the bed linen was changed frequently also. The pool area is clean with plenty sun loungers to relax on in the very peaceful surroundings. The guests were mainly couples when we were there. No loud music or crowds. Ideal for a chilled vacation. There was a huge choice for breakfast every day with fresh fruits and breads in abundance. The staff were very welcoming and attentive and the breakfast room again was kept spotlessly clean with plenty tables inside and out. The location for us was perfect. Right on the edge of town at the beginning of the grandes playa. The public bus from Puerto del Rosario stops just along the road from the hotel and goes all the way to the harbour for only €1.40 if it is too warm to walk. We hired a car for a few days to explore the island. We had no problem parking at the hotel when we returned. We can highly recommend this hotel and we will return soon! Thank you Tao Caleta Mar team"

"Booked by phone rather than on website with jet2 because I wanted a first floor sea view apartment, explained that I did not, under any circumstances want a ground floor room, I was assured by the rep that I would get a first floor room as requested and paid a premium for, when I arrived the manager told me there was no first floor rooms available and I was given a ground floor room which I specifically said I did not want, I complained by phone to jet2 but they just washed their hands of the problem. Do not use jet2 if you want a holiday."