Coral Cotillo Reef

"Nice room but due to 4 days with a major problem so far with our door key cards opening both the hotel compound gate and door to our hotel room . Which means we are currently constantly having to cross the road to the Sister hotels reception to have the cards reprogrammed and then walk back to test them which is taking upto 30mins each time to do . Only for the reprogrammed cards to fail again instantly on test or to fail again few hours later . We requested a different room several times to no avail as it is impacting on our holiday enjoyment and arrangements. It’s very disruptive to our holiday plans and basically very annoying , More so when we found out from other staff the whole hotel had a major problem with the door passes the week before . Think it’s Door key software needs looking at but that’s for hotel management to decide . Sorry but due to the lack of effort to move us rooms or fix the software for good , I can only award 2 stars given our experience ."

"We spent a week here and loved it. We were offered the chance to change hotels due to construction work but so glad we stayed put. We didn’t hear any noise. There are works around the hotel but it did not make any difference to our holiday. The hotel is spotless, modern and was perfect for us. We had a two level apartment with the tub on the balcony. The kids enjoyed it to play in and it meant we could have some chill time on the balcony watching the stars when they were in bed. The beds were comfortable and the kitchen area had everything we needed. The pool at the hotel is small but we used it a few times as not many people seem to. The pool at the sister hotel is much bigger and we had no issues getting a lounger. We ate at the hotel twice for evening meals- think an all inclusive style buffet but we enjoyed it. The choice was good for us and the children and there was BBQ one night which was delicious, we found it reasonably priced. We ate from the snack lunch menu- Pizza/ burgers and fries- again tasty and reasonable in price. All of the staff are friendly and helpful. Everyone works so hard to make your holiday enjoyable. There are plenty of restaurants within walking distance- however the resort is quiet. The Solar Bar attached to the hotel was perfect for the boys to play pool, the cocktails were delicious and it was just a pleasant place to be. There is a supermarket, ice cream shop and a few other shops to browse next to the hotel but within 10 minutes walking you can be in main area. It is just a quiet, small resort. The beaches close by are golden sand and clear waters. For a relaxing holiday, a base to travel the island was a perfect location."

"A wonderful and quiet hotel to rest. Exceptional service and very friendly staff. Excellent cleanliness. Just one but, the breakfast was not of good quality, rather terrible quality. Everything else was magnificent."