Hotel LIVVO Koala Garden

"The hotel was great and staff n animation team was fab Linda kedra fanny and reuben made the days. Pools always nice only issue was cleaning staff apart from Pedro he went above and beyond but I had a pair of brand new Nike air trainers go missing and the only person with access was the cleaner who denied any knowledge and hotel said it was my word against the cleaners and that I needed evidence to prove it or nothing could be done"

"Not a hotel, little room blocks, our blocks had a few stairs and our room was on upper floor so had to go up stairs again to go to the room, we were not in the main part so had to walk across the street to our room and go back over the street for bar and food and entertainment. Room was clean but very basic, bed was hard, didn’t get a great night sleep at all, woke up in the morning with aching shoulders and back. Need to keep toilet lid down as smell of sewerage wafting through every now and then. Lots of swimming pools to choose from with self serve drinks beer and soft drinks with coffee but if you are in an all inclusive holiday and wanted other drinks you need to be by the main bar pool which is the noisiest and has the entertainment. Cocktails not that great to be honest but liked the sangria depending on what bar person did it! Would say it was good for the kids splash park near the main pool, pool areas had fake grass so kids running didn’t slip which was good but the fake grass smelt of damp! Splash park slippy air take swim shoes for the kids. Food here not great and mostly cold, I didn’t go hungry but ate chips most of the time! Snack bar had burgers that needed more cooking in my opinion but my partner had a hot dog which he ate! After 6.30 by the main bar we enjoyed nuts and some sweets! evening entertainment was not great nothing after 11pm, kids entertainment ok if you had kids (we didn’t) we went for the weather for a short break and it didn’t disappoint, not far from the hotel is a kids theme park, bowling alley and shopping centre, half an hour walk to the beach, shuttle service only one in the morning one coming back a day! We went to both beaches, Dunes are nice to see, just be aware part of the beach is nudist. I didn’t hate it, had a good break but as I said went for the weather."

"The good bits- the Reception staff were very welcoming and friendly, I thought the food was very very good, especially the freshly cooked food by the chefs. The snack bar the pizza was always good, but it was so much better when the lady cooked she was great She really took her time and Care. It’s some of the best pizza I’ve eaten. Entertainment team were fabulous, although they did seem to favour the French at karaoke 😂 they went above and beyond for everyone and really were very good at their job. My grandson loved the mini disco, they made sure all the children were included. We all preferred it when the children were allowed to stay on the stage (like the lady Boss did). the other lady asked them to move as the area in front of the stage and it was too small. The rooms were lovely large the beds were comfortable. The air-conditioning worked fantastic. You have to wait awhile before it starts. Lots of storage space, great shower nice verandas. Always sunbeds available. We stayed at the quiet pool and it was great. The bad bits - we arrived late just after dinner had finished we were offered no food so we had to order a delivery, attention. We didn’t get a choice of how often we had the Rooms cleaned and I think they were only cleaned twice in the week. The worst part about this result is they water down the drinks really badly, to test we ordered a neat tequila and couldn’t even smell tequila in it. I did think about making a complaint as I know they can get in awful trouble for fraud in Spain where it comes to drinks, but I thought I’d leave a review instead. They water down the spirits but pour huge measures. Personally, I’d rather have a small amount that wasn’t watered down. it really lets down the resort- we stuck to beer and Cava and the vodka which didn’t seem to be as watered down. The Baileys was watered down the tequila was definitely watered down and the coffee liquor was watered down. My son worked for a brewery so confirm this. I would certainly return to this result in a heartbeat if it wasn’t for the drinks! We really didn’t have a fantastic holiday despite them."