Turbo Club

"Just returned from a week in this hotel……. All I can say is if you are a fish fan then you’re gunna be ok food wise. There is not a great selection on any of the courses - food is usually cold but there is a microwave to use. The staff are constantly busy with working in the ‘canteen” and running the ONLY bar - Pool Bar. There is a wide range of drink choice (larger than the food!!) the only thing is you have to wait for staff to come and serve as they are busy elsewhere. The lifeguard- well what can I say - if your Spanish you’re sorted you’re kids can be as unruly as they want in the pool and you can scream and shout and pick arguments with other guests and you’re good!! There’s signs all over telling you not to reserve sunbed - but this gets ignored but there are additional sunbeds chained up but you do have to get past the lifeguard. There is no entertainment really a few days a week you get a couple of hours of bingo or darts - the lad who does this is top notch. The evening entertainment in none existent just two shows a week for 40 minutes. The rooms like the hotel are very clean and nice but do have limited pots - no kettle (you have to hire this) there is a Spar on site where you can buy your water. To find life it’s a 10 minute taxi round (around 6/7 euros) . The hotel offers a bus to the beach twice a day with the returns being just twice a day also."

"I have been coming for 5 years twice a year and this year has change very much they have made cuts to everything 1 the glasses have been down sized in the canteen the food is cold and they have put a micro wave in the canteen which was not there before the life guard is sat watching the pool and which is her job when the English dive or jump in she is quick to penalize them but sat here a 9:30 pm when no one is supposed to bed in the pool the Spanish are jumping in the pool and swimming about and no one is telling them to get out plus in the day time the Spanish are diving in she sits there and allows them to do this but if anyone else does it she is there telling them to get out they have change the cups in the bar to paper cups no one wants to drink there alcohol out of paper cups the bar staff are very rude when asked why they are using paper cups the bar and we were told only staff can use the plastic cups because she sad they don’t have to wash the paper cup and we went and brought our own plastic beakers from the spar shop the bar staff was very rude to me and very aggressive slamming the drinks on the counter say there you go lady the entertain ment is poor no existent really disappointed if you want a bed to lie on a sun bed and they are all taken and you go to get one they are chained up and you can’t go and just get one so people are taking beds from outside other peoples chalets and it is causing arguments between holiday makes I have had to pay a deposit for a kettle and you have to put a deposit on the towels aswell never heard of it in the 5 years I have come they don’t accommodate for disabled people I have sent a jet2 rep up to make sure I get a ground floor because my partner is disabled and was told when we got here that everyone wants the ground floor near the pool I told them I need the ground floor because my partner was disable and we were made to stay in a top floor apartment for 2 days and the they moved us but this wasn’t the first time this had happened the same thing happened a few times before so to me they don’t cater for disabled they say they do but they don’t they put us on the second floor with 32 steps to climb my partner we will not be coming back and it’s a shame because we loved it here and looked forward to coming but not anymore everything has been halved in size they are cutting back but people are not happy all the gates around the site are locked so you have to to walk up through reception or through the spar which has at least another 30 to 40 steps which my disabled partner can not climb but there is no other way out if you go to reception to go out it’s another 33 steps The ramps are very steep to walk up it an absolute total disappointment they do little competition the Spaniard win every time the bingo the Spaniards win every time i its faveratism a man was lay on a sun bed the life guard came and kicked his bed saying you are over lapping the path so the gentle man said wait there are other people doning the same as him and she just huffed and puffed and walked off there is a lot favoritism the life guard is always moving people’s beds I will not be returning again and it such a shame they do little gentle man echo does the reception when we came is very rude and aggressive if you come late they used to get a small pack lunch But if you don’t ask for it they don’t tell you it’s there it’s an absolute disappointment and we won’t be coming back it’s not worth the money and a big big dissapointment"

"2nd visit - love this hotel! Staff are all lovely & welcoming The pool & bar are lovely, rooms spotless & well maintained. Stayed in apartment that you walk out directly onto pool area - absolutely fantastic! Good variety of food & could always find something I liked. The hotel has a beautiful little cat colony who are very well looked after - little poster in reception tells you all about them. They won’t bother you if you don’t like cats -I do so loved seeing them! Not a lot of creepy crawlies around due to them hunting them lol! Thanks to all at Turbo Club for another amazing relaxing holiday!"