"Stayed at Playa Bella during August for 10 nights as a family of 5 (2Ad 3Ch aged 16,12,11).
Arrived around 6.30pm and check in was smooth, lovely reception staff that were very helpful. We were allocated apartment 723 (Block 7, Floor 2) with a partial sea view. This was a 2 bed apartment with an additional sofa bed. The apartment had a modern feel and was really spacious. It was equipped with a 2 ring hob, fridge (with freezer section), microwave, toaster, kettle, cutlery, utensils, plates and cups. Also supplied was dish clothes, tea towel and washing up liquid. Also a huge dining table with 5 chairs.
We were advised housekeeping would be every two days and were provided with fresh towels each visit. There was a sweeping brush for use inbetween housekeeping if required.
The balcony was big, all 5 of us could sit out, but there was only 2 chairs so we had to use the dining chairs which wasnt an issue. We hired the safe key which was charged at about €20 I think for the entire stay.
You had to hire an iron with a €10 deposit for 24 hours, we found this a little frustrating and think an iron should be standard in all rooms.
You can hire beach towels €10 deposit per towel with a €2.50 charge for the whole stay if needed.
Location was spot on for us, it is right on the beach, where you can hire pedalo's for €15 for 30 mins. There was a slight smell when on the beach, but it was not a clear sewerage smell, sometimes it smelt of sea weed. This really was not an issue at all. There are restaurants mainly when you turn left out of the hotel. Supermarkets are everywhere, Suma (6 min walk to the right) was the cheapest we found.
The water taxi is a 5 min walk costing €5 each across to San Antonio. Its defo a lovely experience and comes every 30 mins. If you choose to walk round to San Antonio it takes around 50 mins. We used the bus to come back to the hotel which took 14 mins and cost €1.70pp. This was a really easy service and I just navigated using google maps. The bus was contactless or cash and change was also given.
We ate in various restaurants including Kumharas with an amazing sunset, Georges Peppermint Cafe, Es Pueto, Kebab Star, El Patio, La Cantina Portmany, and also the hotel restaurants. We never had a bad meal, prices were similar to UK. All portion sizes were huge!
We visited Bam Bu Ku for the family rave which was a really good atmosphere and also did there poolside paradise party. This was quite costly but a good day.
The pool is open 9am -7pm. There are plenty of sunbeds available, the terrace opens at 8.30 but if you want a sunbed poolside you cant access till 9, this is also when the parasols become available. There are no sunbed wars, most days there was still availability around 11/12 but if you want a specific spot you need to be there at 9 really. The parasols also went quickly too. The deep end is extremely deep at 2m so the shallower end did get quite busy but was never a problem. You aren't allowed lilo's but small rings were allowed. There was a lifeguard present every day. The splash park is lovely for upto 12 years old, we liked to sit by it as occassionly you'd get a slight spray of water with the wind!
The hotel staff are wonderful, we had breakfast in La Bahia twice and had evening meals in Playa Bella restaurant twice. The staff were great with the kids and always really accommodating... the food was lush!
The evening entertainment always got busy. It is typical holiday entertainment such as comedian, singers, quiz night which starts around 9.15pm with a mini disco before. It was interactive and got everyone involved which was great.
There is a kids club for 5-12 years Mon- Fri but we never used this. We felt this hotel lacked activites throughout the day compared to other self catering hotels we have visited before such as darts, aqua aerobics, foam party, pool games.
Overall we had an amazing holiday and would definately return in the future."