Bless Ibiza Cala Nova

"An Amazing Stay at BLESS Hotel! ⭐⭐⭐⭐⭐ We absolutely loved our stay at BLESS Hotel and cannot recommend it highly enough! From the beautiful location to the fabulous suite and, most importantly, the incredible staff, everything made our return truly special. A very special mention must go to Liz, who is an absolute star! 🌟 She went above and beyond to make us feel welcome and looked after, and her thoughtfulness really made our stay memorable. We stayed in Suite 211 and were so touched to find champagne, cake, and chocolates waiting for us to celebrate our return. Such a lovely gesture! Liz and the Guest Experience team really know how to make guests feel special. Our suite was fabulous, with a jacuzzi bath right in the room and a balcony overlooking the beautiful Cala Nova Beach. It was the perfect place to relax and enjoy a little luxury. The heated pool was also a real treat at this time of year and made relaxing by the pool even more enjoyable. The bar staff were fantastic, especially Flavio, Andres, and Gustavo, who were always so welcoming, friendly, and attentive. Breakfast was another highlight, with Iris, Ana, Silvia, and the whole breakfast team providing wonderful service every morning. The food was delicious and freshly made to order, and starting the day with a glass of cava was the perfect touch! David, the concierge, was also very helpful and always happy to assist. What really sets BLESS Hotel apart is the people. The team genuinely care about their guests, and that personal touch makes all the difference. A huge thank you to Liz and everyone at BLESS for making our return so wonderful. We felt thoroughly spoiled, relaxed, and very well looked after from beginning to end. We absolutely loved every minute and are already looking forward to returning. Highly recommended! ❤️"

"We chose BLESS Hotel Ibiza for our wedding stay for a very special reason. Two years ago, we stayed here when we got engaged and had such a wonderful experience that we wanted to return for our wedding and share the hotel with our closest friends and family. We brought an additional nine rooms of guests, all staying at BLESS specifically because of our wedding. Sadly, what should have been an unforgettable experience turned into one of the most disappointing hotel stays we've ever had. For a hotel positioning itself as a five-star luxury property, the level of service was astonishingly poor. Our room wasn't ready until approximately 4pm. Throughout our stay, even the simplest requests required repeated phone calls and hours of waiting. On one occasion, a glass was smashed on the floor next to our children's bed. Despite explaining the safety concern, it took approximately six hours and four phone calls before anyone came to clean it up. This is simply unacceptable at any hotel, let alone one charging luxury prices. What made the experience particularly disappointing was the complete lack of attention to detail or genuine hospitality. The hotel was fully aware that we were celebrating our wedding and had chosen to bring so many guests with us. We certainly didn't expect extravagant gifts or special treatment, but a small gesture, a thoughtful acknowledgement or simply a little extra care would have meant a great deal. Instead, we felt like just another room number. Unfortunately, our experience wasn't isolated. Several of our friends and family also encountered problems during their stays, which made the situation even more embarrassing given that we had personally recommended the hotel to everyone. We raised our concerns during our stay, hoping things would improve. However, what disappointed us almost as much as the service itself was the response afterwards. Rather than feeling that our feedback was genuinely heard, the focus seemed to be on disputing individual details and defending the hotel's records instead of acknowledging the overall experience and the consistently poor standard of service. Luxury hospitality isn't simply about beautiful interiors, an impressive location or expensive rooms. It's about how guests are treated, how problems are handled and how a hotel makes people feel. We know what BLESS was capable of because we experienced it ourselves two years ago. Sadly, the difference this time was remarkable. We returned with wonderful memories, chose to celebrate one of the most important occasions of our lives here, and encouraged our loved ones to do the same. We left feeling incredibly disappointed. A beautiful hotel in a stunning location, but unfortunately the service no longer lives up to the luxury image or the prices. We won't be returning."

"great hotel, super breakfast buffet"