H10 Taburiente Playa

"Lovely hotel, clean, we thought food was a bit below par at the beginning of the holiday, however we realised if you get to the restaurant early enough the food is better and more replenished. Very few bar staff on duty, so often lengthy weights for drinks!, The pool bar was shut on 2/3 days we were here due to the fact that the hotel were hosting a convention for telescope enthusiasts!!!!!!!!!!!! we did feel that the convention guests impacted on our stay, we did take issue with the pool bar situation and ask the receptionist Marlene why the pool bar was closed, she said that the restaurant bar was open, it was not!! The staff were rallying around making it more amenable for them, and some of the bars were closed off to us! Charming!!! Entertainment was okay when it was on,, fella playing the guitar was very good, and a lady vocalist, however for at least three nights of our stay there was no entertainment at all, not even any music in the main bar and pool area! Staff are not particularly friendly, had a few issues with chefs in the restaurant barking orders! Some of the waiting staff were pleasant, but no one overly happy in their work, can’t blame them, but it doesn’t make for a good holiday when everyone looks miserable!!! and we were often made to feel like an inconvenience! , this is definitely a hotel more suited to Spanish guests, they don’t seem to like the English too much, neither do I! 🤣🤣 If you want a hotel with any kind of entertainment, and a resort where there is any entertainment nearby or local nightlife, then I really would go elsewhere, the whole island is suited to a very very very quiet holiday!!!"

"We recently stayed for 7 days on half board. We found the reception staff very helpful and friendly, the house keeping of the room was excellent with the room being very clean and towels changed regularly. Our bed was comfortable, we did have a problem with our air conditioning being noisy due to a bearing problem this wasn’t fixed as it required a part , our second problem was our door wouldn’t lock, the maintenance team change the lock and rectified the problem on both occasion they attended promptly. With regard to catering we found it a bit repetitive and the supposed hot food was bearly warm.Again the restaurant staff were polite and Friendly. Our only disappointment was not having complementary water on arrival in our room and no tea/ coffee making facilities in our room as the hotel is listed as a 4star did not meet my expectations having stopped in other 4star hotels around the world. Given what we have highlighted I would only say the hotel is a 3 star at best. This also reflects in our rating for trip advisor. Other than that the stay was pleasant."

"Me and my partner are currently staying at the H10 taburiente playa, los cancajos. This will be a balanced and fair review we have been here 2 days so far into a 7 night holiday. We arrived around 8:25pm at night it took us an hour of queuing to check in as there were only 2 staff on, checking around 30 people in which I thought was a little poor and was worried that the food was going to close, we managed to drop our bags in the room and get there for around 9:45pm and there were very slim pickings of food left. The rooms are quite basic, clean and average size for two people, TV, big mirror, fridge, desk and a couple of tables and chairs inside the apartment and on the balcony. There is a drying rack outside. Bathroom is quite nice and has a bath in it. A/C in the room is again VERY basic and just about works! This hotel massively caters towards its 90% demographic of Spanish. Very few waiting and bar staff speak English (I know us English can be a bit arrogant and expect everyone to speak it) it’s a 50/50 mix of pleasant staff and some are ignorant. A woman on the meat counter wouldn’t give me some kebabs as I wasn’t in the correct queue even though she was cooking both and made me walk around a metal divider that was 1.5ft away then proceeded to serve the Spanish lady behind me with both beef and kebab without re queuing!! It is absolutely CHAOS in the morning and evening in the main dining hall food runs out very quickly and is VERY slow to be replaced. You have to go down at the opening times of each meal time to be guaranteed a seat and some food. The food is VERY basic we can always just about manage to find something to eat but in terms of choice, variety and flavour it’s nowhere near anywhere I have stayed before and would rate it at best 3.5/10. There is an entertainment area which again is ok and mainly caters towards the Spanish, there is nothing wrong with the bar staff they are all friendly but again I don’t expect to wait 15/20 mins just to get a drink! Santa Cruz de la Palma (Capital of the Island) is around a 3 mile walk which we have done twice and got a taxi back for €9/10. There are always plenty of sun loungers and parasols around the 3 pools not too sure what this would be like in peak season as it’s October at the minute. The gym is very basic but ample for what majority of people need. Over all it’s a quiet holiday with some good and bad points, it’s a little on the quiet side for me and because of the mainly catering for the Spanish I wouldn’t return again. It was cheap and you get what you pay for. It says it’s a 4 star but a more fair rating would be 3 star, mainly because of the food."