Baviera Hotel

"What can I say? The hotel is perfectly located to explore some coves without a car. The room was perfect for us; in the morning, we would get up, open the curtain, and see the sea. It was on the third floor. The breakfast buffet meets every desire. The dinner buffet was exactly the same. There was something for everyone. We needed breakfast earlier due to an excursion, and that was no problem either. We stayed for 10 days, and it was never boring. Regarding the staff, we have never experienced being personally bid farewell by everyone. The ladies at the buffet were incredibly friendly and always had a smile on their faces. Everything at the reception was also top-notch. Urs's jokes are just right for us. The room cleaning took place every day except Sunday, which is not a problem for us. Towels or toilet paper could be obtained at any time. Even upon departure, we were provided with a bathroom since our flight was not until 9:00 PM. Of course, we were also allowed to use the pool. There is also live music there, which was very good. All in all, we will definitely come back. However, there would be no "but" if it weren't for that disco on the next street. Here, a solution really needs to be found. Either place the night porter outside and chase away the youth. The establishment is open until 5 or 6 AM, and then everyone goes home. So if you are planning a vacation there, please do not forget the earplugs; then everything will be fine."

"Unfortunately, I cannot rate this hotel as positively after my stay this year as I did last year. That is precisely why my disappointment is even greater, as I consciously booked here a second time because I was very satisfied with the hotel, food, and service back then. The rooms are generally clean, and the staff in the restaurant is friendly, attentive, and dedicated. For this, I would like to express my explicit praise. However, my stay was overshadowed by an incident at the reception. I was repeatedly approached about makeup stains on used towels. I was informed that these supposedly could no longer be cleaned. I found this approach to be inappropriate. The situation became even more uncomfortable as I was repeatedly addressed on this topic. When I finally explained that I find this type of communication inappropriate and that under these circumstances I would probably not stay at this hotel again, I received a response from the concerned staff member that he also thought that was a good idea. I find it disrespectful and unprofessional that a receptionist implies to a paying guest that they should not return in the future. The issue was not the towel topic itself, but rather the manner in which I was spoken to. After this incident, I also had the impression that only the bare minimum was done during the room cleaning. Additionally, I requested a second small towel for my hair multiple times. Despite repeated inquiries, this simple request was not fulfilled during my stay. I also see a need for improvement during dinner. While there are some options for vegetarians, the selection is very limited. Those who do not want to primarily resort to fried foods have difficulty putting together a varied and filling meal. I find it particularly disappointing that I have contacted the hotel management both on-site and subsequently in writing, yet have received no feedback so far. What a shame. A hotel is not only measured by cleanliness and amenities but especially by how guests are treated. Unfortunately, this stay has greatly disappointed me right here."

"We stayed here very well, spacious room with balcony, good room service, rich breakfast and dinner, very nice staff and good assistance with questions and problems. Would love to come back, Petra and Michael"