HYB Eurocalas

"Hyb Eurocalas is a really good budget-friendly family hotel. It was our first time in Mallorca, and our children never got bored at this hotel! It’s a wonderful resort in a beautiful location, perfect for exploring the island. There are different water slides, swimming pools, a kids’ club and a playground — everything you need to keep the children busy and entertained. Our children are very fussy eaters, so we were pleasantly surprised that they ate everything with such a good appetite, especially the chicken nuggets and fish fingers, which they would never normally eat! The food was delicious and varied. The selection wasn’t huge, but there was everything you needed, and you certainly wouldn’t go hungry. The only thing we didn’t like was our room in the Cabrera block. It was very old, with lots of broken things, stained bed linen, an unpleasant smell and a small, uncomfortable toilet. It was particularly difficult to fit in the bathroom with a child, as there was barely enough space for two people. We immediately asked to upgrade our room on the very same day, but unfortunately, our request was refused. We were told that there were no other rooms available. This is the only reason I’m giving the hotel 4 stars instead of 5. Everything else was great — the room was the only downside. Would we come back? Most likely, yes! We would just make sure to book a better, more comfortable room next time."

"I am not giving it 5 stars because of the lifeguard service and a few other things. It is family-friendly and very fun for both adults and children. The new water park is great. The rooms, at least ours, were small, but for 4 days it was very good, although it had some minor damage, nothing serious. You can tell it's the end of the season since there were some things in poor condition that haven't been fixed, for example, an elevator that was missing a button, which I imagine they will fix now when they close. Very clean; every day when the pool closed, the place would be full of cups and plates (people are very messy), and in no time they would pick it up and it looked like nothing had happened. The cleanliness of the rooms was very good. Now the negative points: Some lifeguard was there hanging out, spending more time looking at her phone than doing her job. Friendliness was not their strong suit. The meals were good but very repetitive, the same thing every day with some slight variation in both lunch and dinner, but minimal, and for breakfast, it was always the same. The preparation area at meal times is very small for the number of guests the hotel has, so long lines would form. I have read comments about hidden charges and that is not the case. You pay for an AI and you get an AI; like in other hotels, if you want a premium drink you have to pay for it, but there is always an equivalent in the AI without paying anything extra. There are activities for children like a jumping area, floating balls in the pool, and some electric cars that are paid separately but are something complementary to the hotel. The truth is that we left happy; the staff, excluding the lifeguard in question, are very friendly. If we return to Mallorca, we will possibly return to this hotel."

"Me and my parter and 7 year old daughter came here for a few days for our daughter’s birthday, we specifically chose this place as the picture of the waterparks and everything else looked amazing. The shuttle transfer was about an hour from Palma airport with pleasant scenery on the way, there was only 2 stops before our hotel which was good. The hotel was very nice and well presented, we were very pleased at our initial arrival. We checked in and headed to our room which was quite disappointing. The beds were not very comfy, the toilet had a very very strong smelly scent of urine and was difficult to bare. It got really really cold at night and the sheets on the bed were far too thin to keep me warm, we had asked reception if we could have any thicker covers and we were told there was none available and to use the heater in the room (the heater did not do anything to help heat the room up) I ended up having to sleep with a jumper on and was still freezing. We kept being woken at all hours during the night with people talking loudly, shouting and singing, our sleep was interrupted so much by so many different things which was a shame. We felt tired and ended up sleeping through breakfast each morning due to this. We had rented a private lounge bed which was great value for money and was so much better than the normal sun loungers, we paid €30 for 2 days hire of it, I would definitely recommend this. We had asked the restaurant if we could have a birthday cake organised and happy birthday sung to our daughter when we went to the restaurant on her birthday, we paid extra for the cake and tipped the staff as they were just amazing! Very friendly people every single one of them. The water parks were amazing and the play park on site was great too, entertainment at night was fab - a very kid friendly place that children will love! Hair braider on site, shop, arcades/game room too (although most machines were broken unfortunately). Food at the all inclusive was great - a lot to choose from wether your a picky eater or not, snack bar great too and great choice of unlimited drinks and alcohol. There was so many great things at this hotel and we would definitely return but only if the sleep/room/noise situation was sorted out otherwise it just wouldn’t be worth our while."