Hotel Palia Sa Coma Playa

"We have just returned from a week here, it is the worst hotel I’ve ever stayed in! I want to say all staff were pleasant and worked hard, I don’t want my review to reflect them. When we arrived we received the wrong apartment. We should’ve had a double bed, however it was twin beds. We couldn’t put them together because of the wall light in between, when I asked to change them, they wasn’t able to for another two days so we just kept what we were given. Our room was clean which was a bonus and the location is great because we could look out to sea - however that’s the only positives I can give. The whole hotel doesn’t use air conditioning - if it does it must be on the lowest setting. The staff in the dining room are literally dripping in sweat because it is so hot! There aren’t enough tables in the dining room to cater for everyone. The whole hotel is shabby looking and run down. The rooms have been given a makeover, it would seem that’s it! We hardly used our all inclusive, we didn’t want to watch entertainment from a stage which looked like it was being held together with glue and drinking from the smallest cups ever - we went out most nights or went to the Spar, got drinks and snacks and watched the hotel next door entertainment from our balcony! There aren’t enough parasols to fit around all the sunbeds - which is much needed in August! It’s not often I complain or give negative reviews but I genuinely feel like I’ve been ripped off and not got any value for money! I would not recommend this hotel to anyone. It needs a whole new makeover - even the tables in the dining room are falling apart, you can see the chipboard. It’s such a shame because the location is perfect! No way is that a four star hotel - far from it!"

"There was great food in the buffet, the rooms were nicely cleaned daily, good service, especially Adam was a great animator and entertainer to all! Thank you for a great vacation!"

"We have just returned and this hotel is not 4 star. Rooms acceptable but very very hot, when we questioned the lack of air con in room we were told the law in Balearics is it cannot go lower than 22 in rooms which just wasn’t acceptable with a 7 month old baby !!! Food in restaurant was poor so we chose to eat out. Maid service was reasonably good, everyday and clean towels. Pool area was dirty and we did not see anyone clean it during our 7 day holiday. Pools are small and overcrowded Most of the entertainment is basic. This hotel is predominantly French guests eg 95 %. This does prove beneficial as there was no sunbed wars !! Umbrellas around the pool were limited. I would not stay here again and have previously stayed at Hotels in the area which are 4 star and of a much higher standard."