Haciendas Village Tenerife

"Excellent apartments with everything you need and more. Yes its location is hilly with steps but isnt all of tenerife? The pool area was lovely and tranqil and kept beautiful. Best pool weve been at in years ! Only thing we would have liked was a shower room we could have used on our last day as our flight was late at night. They do have a disabled toilet with a hair dryer and pool shower but it didnt feel right washing my hair there - that said that is anly a personal preferance. The drains in our bathroom were a little smelly at times but we picked up some bleach and used that a couple of times. Washing machine, pool towels available, safe in the room (free to use), good lock on front door, two free standing tall fans. I could go on and on..... We would 100% recommend and 100% come back. Oh and the taxis are only 4 or 5 euro back up the hill as it was really hot when we were there ! Thanks for a great stay !!"

"We had a fantastic time staying at the haciendas IV. We stayed in the 2 bed bungalow with sea view. Now there are plenty of steps there so be prepared to get your steps in but we did not find this difficult. The main pool in the haciendas village complex was just lovely and where we spent most of our time, plenty of beds and we never struggled to get any in our 10 day stay. When people left the pool area they took there towels. The bungalow was a goid size a lovely big terrace two fine big bedrooms and a pull out couch. Plenty of towels given aswell so no need to bring any. Everything you need in a self catering big fridge and freezer a oven a washing machine. My only complaint is there isn't enough oven dishes and maybe a pizza tray would be good but these are small things as there is a lovely BBQ provided. I will definitely be returning here it was ideal."

"Very disappointing – would not recommend Unfortunately, our stay was very disappointing. Be very careful when booking the “Extra Large Terrace” option. We specifically booked and paid for a Deluxe 2 Bedroom Apartment with Extra Large Terrace, but the terrace we were given was considerably smaller and very different from the terrace shown in the Booking.com advertisement. We raised this with Reception during our stay, but the issue was not resolved. Make sure you carefully check exactly what terrace you are going to receive before booking, as you may not get what is shown in the photographs. We also found mould in the bathroom and experienced a wastewater/sewage issue outside the apartment, which caused a very unpleasant smell. I have photographs and videos documenting these issues. The location is also worth considering. The property is situated up a very steep hill, which we found particularly inconvenient with children, and it is quite far from many main areas and amenities. I have been visiting Tenerife for over 10 years and have stayed in many different places, but this is by far the worst accommodation experience I have had in Tenerife. Overall, the accommodation did not meet the standard we expected from the description and photographs when booking. Based on our experience, I would highly recommend thinking carefully before booking this property, particularly families with children or anyone specifically paying extra for the “Extra Large Terrace”."