One Resort Premium

"I greatly enjoyed both the yoga and aqua gym sessions. The hotel features a lovely beach equipped with sun loungers, and offers water sports activities as well as a sports bar with a vibrant atmosphere and attentive staff. That said, the hotel’s entertainment programme is highly repetitive. There are also restrictions regarding the à la carte restaurants: guests are permitted to dine at only one, even for stays of up to two weeks (we were here for 11 nights). We feel we should have been able to experience both the Italian and Brazilian restaurants. We chose the Brazilian establishment based on reviews, and it did not disappoint, though it is regrettable that we were unable to try the Italian option. Regarding the buffet food, my partner and I found the menu highly repetitive with limited variety and choice. In-room amenities included chamomile tea, mint tea, and coffee, but no milk was provided. Most staff members were friendly and attentive; however, on several occasions during our stay, we encountered impolite behaviour from certain staff at the express bar when requesting specific drinks. On one instance, we were told there was no pineapple juice available, even though it was being used by another member of the bar team. We also decided to treat ourselves to a visit to the spa, but the experience left us feeling distinctly uncomfortable. We found the staff there to be quite discourteous. When my partner was making conversation with a male spa employee, he implied my partner was taking too much, the staff member made remarks mocking his accent. He stated that my partner spoke too quickly and at too great length, and proceeded to utter gibberish in a way that mimicked my partner’s manner of speech. Best part of the holiday was meeting some great friends and making amazing memories with them . However In terms of the hotel it’s self we wouldn’t return."

"As a whole a decent choice. Between 3/4 stars. The hotel was very clean and rooms were well looked after. Housekeeping were excellent and all staff we came across were polite, spoke great English and some were very charming and funny. Reception were always attentive to questions (shout out to Mariam in particular). We were upgraded to a swim up room. Whilst it was one that was in the shade, this was much appreciated and a nice outlook. The pools were good quality if a little cold. Especially adults only pool was great, next to pool bar with a lovely view of beach. Beach in Hammamet great quality. Sandy and clean. All in all, a nice place to relax for a couple of days but I wouldn't want to stay longer. We also appreciated there were lots of cats and kittens throughout the resort that were clearly tolerated and cared about. Downsides were the food. I know it's all inclusive but the quality at times was sorely lacking. You could ask for the same pizza or burger and it come out three different ways on different days. Buffet hit and miss- some excellent dishes but some not so good and too eclectic to make a decent evening meal or breakfast. The a la carte was impossible for us to book during our time there and there should be way more provision for guests to avoid boredom over food choice, especially in evening. Netflix is on TV's in rooms but can't be accessed. If you're not into loud crap dance tunes, there's little evening entertainment! Drinks were at best passable, except in sports bar. Poor quality wines and cocktails. Also, as other reviews have said, the flies were an ever present issue and irritating in the extreme after a few days but this was all over the country, as we went out to Sidi Bou Said for the afternoon. The food quality there was also terrible so I feel it's just something Tunisia as a whole has some catching up with to do! A pleasant enough stay but we won't be back to Tunisia in general, despite nice beaches!"

"Great beach, nice and clean room, good service and very attentive staff"