Hilton Vienna Danube Waterfront

"Finding reasonably priced accommodation in Vienna during Eurovision week felt almost impossible — which made the Hilton Vienna Waterfront points redemption feel like a genuine win. Connectivity to the airport via an Uber is reasonably priced and convenient. It’s location could be considered a good walk in and out of Vienna centre - but it can be a nice walk. There is also the U2 metro line that runs close by and is well signposted. The Lounge - it was nice, but not spectacular - useful if you are Gold/Diamond. The lounge drinks offering was surprisingly solid, with decent local beers, wine and even sparkling wine. The food wasn’t great though. I’m not sure whether it was my palate for the local food, or whether it was poor local food. I’ll leave that for my continental friends to make a more informed judgement on. The breakfast - was much too crowded. I assume the hotel was full, meaning it was difficult to find a seat for the last 2 hours of 06:30 to 10:30 breakfast period. I think this may have been caused by inclement weather - that meant that no one was sitting outside, and in fact - we ended up in the bar area. There was a good choice of options at breakfast time - though I have seen better at other Hiltons. The room - we found it quite warm in early May and had to resort to sleeping with the window open. With our high floor with a river view - this was fine as there wasn’t a lot of noise from the river. Rooms are larger and roomy - as rooms should be. It has a proper outdoor pool area, which was too cold for us - but probably pretty good in summer. Overall, the Hilton Vienna Waterfront is best suited to travellers who value space, Hilton status benefits and a quieter base over immediate access to Vienna’s historic centre. During busy events like Eurovision, it also represents one of the better-value Hilton redemptions in the city."

"My child (age 18+) stayed here on her own. She liked the breakfast and said the hotel was nice. A couple days before arrival staff, Alexandra sent an email and it helped to set up my child for a pleasant stay."

"This is an old hotel, built in the 1980s, with many serious problems. We stayed there from April 30-May 3rd, and the heating/cooling system was completely broken. Both the front desk and the repairman admitted that there was no way to change the temperature in the room..so the room was simply the same temperature as outdoors. As the weather changed on those days, some nights were too cold, others too hot. Another issue is the swimming pool..the hotel building blocks sunlight from the pool in the afternoon...therefore after 1pm the pool is completely in the shade, plus unheated. Breakfast was decent, but the breakfast staff seems really unhappy working there. The bathroom is also of poor quality..there is no ventilation system inside. It's also easy to hear people in the hallways/next door, difficult to sleep well. As a Diamond member, we got upgraded to an Executive room (712), but the executive lounge happy hour food was of low quality. The sauna was also strange..there is no attendant/worker there, just a bunch of completely naked men walking around without even a towel. This can be uncomfortable, and even dangerous if you go there as a girl (my girlfriend did not like it). Finally, the hotel billing system is dysfunctional. I specifically told them to charge a different credit card, than the one pre-authorized at check-in. The said they would, yet completely ignored my request. And good luck reaching them by phone..the system always seem to be down. I've stayed in over 100 hotels so far in my travel career, and I would highly recommend you choose a different place."