Sacher

"Initially booked at Hotel Imperial but checked out after 4 hours due to no hot water. Checked into Hotel Sacher and was DELIGHTED we did! Superb staff...the amazing Blue Bar....preferred seated at the cafe (a real perk due to the popularity of the Sacher Torte lines)....super clean and well appointed room...comfortable bed...and an unbeatable location. One of the best hotel experiences my wife and I have had. We put this up there with Le Meurice in Paris and Claridges in London...but with BETTER staff!"

"There is one glaring problem with the Sacher Hotel Vienna and I want everyone to be aware of it before they book a stay. The problem is this - once you have stayed there, no other hotel will ever be good enough. The Sacher really is the last word in traditional, high quality, excellence. From the moment you walk in the door to the moment you leave, you are treated like a VIP. Over the 150 years it has been operating just about every star, celebrity, royal and politician has stayed there (they have the photos to prove it) but they treat every guest as important. The decor is chic and cosily old fashioned, the rooms are well appointed, the staff are friendly and attentive and the food is exquisite. I could go on and on but I will just say the Sacher is worth every penny and I can’t wait to go back."

"This historic hotel has thankfully kept up with the times and maintained an extremely impressive level of service. The friendly door staff are welcoming and helpful. We checked in and were very diplomatically told that our room was not quite ready—always a potentially fraught moment when arriving after a long plane trip but it was handled so gracefully by the desk clerk that we weren’t upset at all. She promised us we would like the room (a one category upgrade from junior suite to junior suite with view) and she was right. It was one of the best rooms (and bathroom!) that we have stayed in. Housekeeping was excellent The breakfast is served in a series of lovely rooms by a very friendly staff. The bar, while tiny and often full, was a pleasure. Finally the location of the hotel can’t be beat. We thought long and hard where to stay in Vienna. The Sacher was not the cheapest option, and I worried its historic quality might have slipped. But we are very very glad we stayed there and look forward to returning."