Hyatt Regency Sofia

"My recent stay at the Hyatt Regency Sofia was exceptional from start to finish. As a Hyatt Globalist member, I have stayed at many Hyatt properties around the world, and this hotel stands out for its outstanding service, beautiful facilities, and genuine hospitality. Before even discussing the hotel itself, I want to recognize several team members who made my stay truly memorable. A special thank you to Daria I., Front Office Team Leader, and Natalia, who went far above and beyond to arrange a wonderful suite upgrade despite the hotel operating at very high occupancy during my stay. Their professionalism, warmth, and commitment to guest satisfaction exemplify the very best of Hyatt hospitality. I would also like to thank Olga, who provided outstanding service each morning at breakfast. She was consistently welcoming, attentive, and helped make every breakfast experience enjoyable. In the Club Lounge, Theodora was equally impressive. Her friendliness, attention to detail, and genuine desire to ensure guests had a great experience made the lounge one of the highlights of my stay. The hotel itself is fantastic. The location is perfect, situated within walking distance of many of Sofia’s major attractions, restaurants, government buildings, and cultural sites. It made exploring the city incredibly convenient. The breakfast buffet offered an extensive selection featuring fresh local specialties, made-to-order options, high-quality ingredients, and excellent service throughout. The Club Lounge was another standout feature, offering a comfortable and elegant environment, excellent food and beverage selections, and attentive staff throughout the day. The spa and wellness facilities were equally impressive. After busy days exploring Sofia, the spa provided the perfect place to relax and recharge. The facilities were spotless, beautifully maintained, and added tremendous value to the overall experience. From the beautiful suite and excellent amenities to the exceptional service provided by Daria, Natalia, Olga, and Theodora, every aspect of my stay exceeded expectations. I highly recommend Hyatt Regency Sofia to anyone visiting the city and look forward to returning on my next trip to Bulgaria. Thank you to the entire Hyatt Regency Sofia team for a truly memorable stay!"

"Excellent hotel with a good restaurant, fitness center and close to all attractions. Rooms are comfortable and the hotel has been (or looked like) it was renovated, it’s all in good order and fresh"

"Stayed here for 3 days at the end of April/beginning of May. Staff is very polite, professional and friendly. Breakfast was very good also. A bonus is the hotel is about 1/2 mile from the metro for the airport and walking distance to St Alexander Nevsky, St Sofia Cathedrals among other sites. Hoping to visit Bulgaria for a proper visit. I'd certainly stay here again."