Hotel Byakko Nice Centre

"The Hotel Byakko Nice does not offer a warm welcome to allow you a pleasant stay. Had a good experience 2025 for 19 days. I paid nonrefundable 3 months in advance REQUESTING THE SAME ROOM I had: double deluxe most expensive, with balcony, facing front street, upper floor. I arrive to a room with one small window and immediately complained. That first night they switched me to a back room overlooking a family with childrens toys outside my window, no balcony, outlets were too few, lighting was awful. The next day I requested a change. Had to cancel my day plans which was a train ride I was looking all year forward to because I had to wait until noon to see the room. This room, still had no balcony. That made 3 changes. I measured the shower- 2 1/2 ft square. no shelf for soap or shampoo. No window in bathroom. Again, no place to put your clothing away, no luggage rack, 1 reading light, 2 outlets, I complained again. I was paying the same top dollar in each room and these were completely different rooms. Next change was the forth & last time. That day I also canceled my plans, again bc I had to wait til noon and this days plan was a train into Italy. I lost my money on that days outing. I had four days left. Finally I was given the room I had in 2025. What they needed to do was refund my money bc I know the rate was less than what I paid for the lessor quality rooms - 3 nites paying top dollar. I had to take the 2 chairs from the balcony , no longer able to sit outside & enjoy a glass of wine... bc I used them to place my luggage on, otherwise I'd be using the floor to get out my daily clothing and sundries. For the full week I never unpacked bc not only did I move 4 times, but there was not even a shelf for my clothes That first nite, at 4:20 AM heat automatically went on in the first room given- that's right the one facing a courtyard, depressing, small,not supreme room I was paid for Do not stay here.They give the worst pillows. For my 7 day stay, I had a stiff neck due to their hard, very thick- 4 inches high -pillows. My first 2 showers and sinks i measured, Shower 2 1/2 ft square, with no shelf to put your soap, shampoo, etc. This is very dangerous. I am only 100#s, however, you would not fit in if you were a wide, stocky person. As a result I used the incredible small sink- smallest I have ever seen- to do my showering. Unable to wash my hair. I expressed my concerns in my most curious way. The last 4 days I would not talk to them at all!!! They care about new business. My loyalty to return meant nothing!!!! they provide no service. u must argue ur case again & again , btw, French are not even front office-they are from Easterm Europe and chat to each other while Iwas taking- probably about me!! What they needed to do, if they cared or were intelligent business pp was tell the truth in March that the room I had a year rior was not available. Instead it was advertised and I PAID FOR IT!!!"

"Disappointing hotel. Not recommended. Think twice before booking here."

"We had a mini break in Nice and booked here via Jet 2. It's a very small, but friendly hotel in a good location near the train station and main shopping areas and about a 25 minute walk to the old town and the sea. The hotel rooms were very small, but as we were only there for 3 nights, this wasn't a big issue for us. The breakfast area was also quite small, but I liked the funky colourful chairs and the notice board, which made the room quite welcoming. The food was reasonable, but I couldn't see any teabags, which was a bit disappointing. We made use of the sunlounge area at the top and that was pleasant, though a bit noisy with all the bikers and emergency service vehicles, but that's not the hotel's fault. All in all we had a nice time and would definitely come back and explore more of the area."