Hilton Paris Opera

"Thanks Johann given us such a warm welcome. Lovely, attentive and proactive. This gesture is really needed more in Paris and we really enjoy and appreciate. Thanks Margot,duty manager for the lovely welcoming of our stay, you always make our day. Lounge wise still, good and wine selection should be improve. Thanks Jean,Ngawang & Salem from lounge service to breakfast. Your team bringht shine the brand of Hilton and really staff more than important the hardware sometimes. Cant wait for my unlimited time return Ong."

"We really liked this hotel. Service and breakfast were really good. Nice clean room with plenty of hot water. The room was big by European standards and rooms were comfortable."

"My wife loves the Paris Opera Hilton. She's befriended a number of the staff which makes the place a bit like home. I like the large hotel feel with the concierge desk, the baggage handlers, the hustle and bustle of lots of guests, and the grand space of the bar with easy chairs for just sitting around. The breakfast area and breakfast is amazing. The executive space offers a sizeable snack at 5:30 which is pretty good. This was my third stay. The first two times the room was pretty small but everything worked. This last time I had a bigger room with a great view from the front of the building to the Rue St. Lazare. Plenty of storage space for clothes. The hotel is clean. Here's the sad part. The building really needs an upgrade. The carpets on the stairs looked worn when I was there 2 years ago and they weren't changed when I visited last week. The floors have an odd soft feel which is fine except that you become aware you're walking on a bouncy, plywood floor beneath the rug that's noisy. Simply walking around on the floor over me created a clomping sound whenever someone on the floor above me moved. I would add that the street noise was a problem for me. I'm not sure if that can be fixed with better windows. All in all, it's a big hotel with good services, very good concierges, and friendly staff who are eager to help. That's pretty good. It's extremely well-located but could use a facelift. Then again, maybe that's why the price is where it is."