Ritz-Carlton Berlin

"I have absolutely nothing negative to say about our stay at the Ritz-Carlton Berlin. The foundation of any successful organization is its people, so that is where I would like to begin. From the moment we arrived, we were warmly welcomed and treated exceptionally well by every staff member we encountered. We stayed in Room 450, and the housekeeping team did an impeccable job every single day. Their attention to detail was impressive and greatly appreciated. Thanks to their hard work, our room always felt comfortable, inviting, and spotless. It was such a pleasure to return after a busy day of sightseeing to a clean and orderly room. The evening turndown service was an especially nice touch and added to the luxurious experience. Each morning, we enjoyed breakfast at Pots. Our server, April, was an absolute delight. She greeted us every day with a warm smile and always had wonderful suggestions for activities and must-see sites around Berlin. We genuinely looked forward to seeing her each morning because her sweet personality and positive energy started our day on exactly the right note. Thank you, April, for taking such wonderful care of us. Pots offered the best hotel breakfast buffet I have ever experienced. Every dish we tried was excellent and made with the freshest ingredients. I highly recommend the French toast and the truffle eggs Benedict—you can thank me later. The buffet featured everything imaginable, including the largest and flakiest croissants I have ever had (I’m looking at you, Paris). A sincere thank-you to the kitchen staff for such consistently outstanding offerings. I would also like to extend a special thank-you to Mr. Terry Green. His gregarious personality and wonderful sense of humor kept us laughing throughout our stay. Thank you, Terry, for helping make our visit even more memorable. The property itself is absolutely beautiful and truly embodies the luxury and elegance synonymous with the Ritz-Carlton brand. Every restaurant, lounge, and public space feels thoughtfully designed, sumptuous, and welcoming. The hotel is exceptionally clean, meticulously maintained, and clearly very well managed. The location in Potsdamer Platz is another major advantage. The area is vibrant and conveniently located near many of Berlin’s most interesting attractions. There are excellent dining options ranging from fine dining to casual eateries, as well as plenty of shopping opportunities, from luxury boutiques to souvenir stores. Public transportation is just steps from the hotel entrance, making it easy to explore the city, and there is a beautiful nearby park for relaxing or exercising. I haven’t stopped patting myself on the back for choosing the Ritz-Carlton Berlin. It exceeded every expectation and provided one of the finest hotel experiences I have ever had. I plan on returning to this property again and will continue to sing the praises of this wonderful hotel."

"This is a truly great hotel. We arrived late in the evening after Heathrow Terminal 5 did not manage to move our luggage onto the plane. We were greeted warmly, and given all the amenities needed. The rooms are luxurious, clean and very comfortable. The breakfast buffer has a fantastic variety. The location is also great, with the underground station at Potsdamer Platz providing excellent transportation links. Overall, lovely."

"I have stayed here 4 times before and really like the hotel. This time however, the valet service scraped the front wheel of my 150k€ car, causing large scrapes around the wheel. That is unacceptable. I had bought the new S Class car 5 days prior… this 1 night stay turned into a very very expensive stay… I have still not heard back from the hotel regarding my scraped wheel and its been a week since it happened. Seems like after stay service is not their thing… Otherwise the hotel is ok, beds are excellent, breakfast excellent. Service level ok. If you value your car, stay away"