Waldorf Astoria Berlin

"I stayed at the hotel twice, during the Christmas season and in April. The team has been great during both stays. The check-in was smooth, and I got a room with a great view both times. The staff walked to my room and told me more about the amenities. The breakfast had lots of options, and I was regularly asked if I needed anything. I used the sauna in December, which was nice during the cold weather. The spa and gym were undergoing renovations in April, which they informed me ahead of time. They had a partnership with a neighboring hotel, where I could use their spa. I personally like their beds a lot. It is a great feeling waking up and enjoying the view of the city."

"This Hotel is my no 1 hotel in Berlin - I have been there many times and I keep comming back - excelent lotion super close to Banhhof Zoo - the staff is absolutely outstanding - front desk, door men and the breakfast staff and the rooms is beautiful and super quiet . So I will come back in June again :-) I will also use the time to recommend a restaurant named Buschbecks - 3 stops away with U2 and short walking distance - super food -go there and you will love it make sure to reserve a table by email. Thank you again to the staff at waldorf - see you in June Susanne Foli"

"We stayed at the Waldorf Astoria for a weekend in Berlin. While the hotel itself is somewhat dated in places, it was generally fine, and breakfast as well as the staff were pleasant. The spa, however, was a major disappointment and far below the standard one would expect from a five‑star hotel. Several facilities were out of order, including the whirlpool, the steam room, the ice machine, and the counter‑current system in the pool. Cleanliness was also a serious issue: The sauna floor looked like it hadn’t been cleaned in quite some time, the loungers were dirty, and used towels were left everywhere. Both showers were grimy, partly broken, and lacked refilled shower gel and shampoo. Fresh towels were not available anywhere in the spa. On top of that, the staff appeared largely uninterested and offered no service or assistance. Overall, this was the worst spa experience we’ve ever had in a high‑end hotel. Unfortunately, this visit left such a negative impression that we won’t be choosing this property again on future trips to Berlin."