Renaissance Hamburg Hotel

"The location was excellent for the Christmas Markets. The atmosphere on check-in was not warm and friendly. It really put me off, I expect a pleasant welcome, this was not. On entering and leaving the hotel everyone barely acknowledged us. The room design was not to my taste and the door numbers resembled prison cells. The corridors were not too noisy but people are thoughtless and like to bang doors! The room was spacious though and the bed comfortable. It was cleaned very well daily. The bathroom was too small for a studio suite. There was no space for toiletries. Coffee and tea was not replenished but water was which was good. Bar staff were pleasant, food and cocktails good. Hated the decor the hotel is really out of touch with style I'm afraid. They got this badly wrong throughout. Restaurant was almost always empty. Room service was fine. The price was far too expensive generally and I would not stay again on that basis alone."

"A wonderful couple of days at the Renaissance Hamburg Hotel—stylish, comfortable, and perfectly located. Our room was adequate for our needs and quiet, the beds incredibly comfortable, and the staff genuinely warm and attentive. Breakfast was excellent with plenty of fresh options, and the central location made it effortless to explore the local area on foot, including nearby neighbourhoods and charming Christmas markets that added a festive highlight to our stay. A relaxing, fab experience that felt authentically connected to Hamburg."

"The front desk was very helpful in finding me another room, as the first room I was in was quite noisy due to a strange buzzing sound in the bathroom. Breakfast was included which was nice, there is a small buffet section and an omelette station. I did notice a mouse run through the restaurant — hopefully it was just a one off. It otherwise looks very clean and well presented. The hotel is only a few minutes walk from a train station by the riverfront, which makes getting to/from the airport fairly easy (and much cheaper than an Uber)."