Harmony Boutique Resort

"If you'd like to be treated like a celebrity, this is the hotel for you!"

"A beautiful hotel and resort. Booked a double ‘superior’ room with private pool. Although when we got here, the staff member who greeted us, didn’t believe the room that we had booked. And tried to get us into a swim up room, which we refused and stuck to our guns and got the room we wanted. Knee deep in German tourists, felt very in the minority. They weren’t all friendly, in fact very rude and quite insular and just keeping to themselves or other Germans. The rooms are supposed to be non smoking, but we were next to a couple of whom one of them smoked. A laundry and dry cleaning service is listed on amenities, but when we asked at reception they said no. Breakfast was nice, although def again catering for German tourists, who seem to congregate in the bread aisle. Choices of some vary every day, good choice provided, but mini frankfurters etc . No decent sausages, and bacon was ok but a bit limp and lifeless. Plenty of restaurants etc outside the hotel, trying to vary where we eat dinner each night. Trips available to various parts of Crete. Our miaid Rudima was great, very quick and efficient. Phone in room didn’t work, and when we told reception they didn’t seem too bothered. Would it have been different if we were German I wonder? Tv in the room could be better place above the bed, sink in room couldn’t work out how to close plug to use. We are here for another week, so far so good. But they def need to look at what is listed on Trio advisor in terms of facilities / services and correct. Also English tourists like to go on Holiday, Harmony Boutique Resort. Don’t forget about us"

"There were no negatives, the staff were all extremely friendly and helpful. The hotel is in a great position right on the beach with plenty of shops and restaurants close by. Good air conditioning and bonus of large ceiling fan, beds very comfortable. We were upgraded to a two room suite overlooking the sea for the last three nights. Free beach towels and beach bag provided, rooms cleaned every day and fresh bottle of water placed in fridge every day. Easy access to Chania 25 mins and Rethymo 40 mins by bus."