Grand Hotel Palace

"It has what you need as a travel but it lacks an important factor that most the Greece hotels did and that’s the lack of care to food allergies. But this one doesn’t feel the need to even label the food they cook in the breakfast or dinner buffets which is alarming to me. They also seem to lack the urgency to replenish what has finished at the buffet and took their time to do so. They excelled in other areas like room maintenance, room amenities, front desk service, location, spa, gift shop, bar, and overall visual appeal of the hotel. The rooms have large reusable body gel, shampoo, conditioner, body lotion and hand wash. Along with coffee and teas, bath robes, slippers, laundry service, nice grade towels, pillows, bed linens and size rooms. With other standard s rooms offer in amenities. Two elevator courts a great amount of outdoor seating in there front courtyard shaded and sun drenched. But they have an ant problem in the outdoor area as well. So I do hope the shortfalls mentioned get addressed."

"The hotel looks nice in the pictures, but the standard rooms are very small. It is quite far from the center of Thessaloniki, so the only options are by car or taxi. The breakfast staff is very slow and unfriendly. What shocked us most was the waitress’s response when I asked for a third coffee at breakfast — she said that only two coffees per person are allowed!? I’ve never seen anything like that in any hotel in the world, and I’ve stayed in many hotels across the globe. Usually, there’s a coffee machine available and guests make their own coffee, with no one counting how many cups they’ve had. The same goes for ordering coffee — even in much cheaper hotels, there’s never any restriction. What’s next — limiting the number of slices of bread a guest can eat at breakfast? Unbelievable!"

"I stayed at the Grand Palace Hotel in Thessaloniki - an amazing hotel, highly recommended, not the first time I've stayed there. But this time I decided to get a massage, and I highly recommend going to Crystal, who beyond being a warm, pleasant, professional, and lovely person, has loving, embracing, and nurturing hands. I simply left with a feeling of light in my body. There's no doubt that when I come here again, I'll go straight to her. Highly recommended to go to Crystal."