Mec Paestum Hotel

"Plusses; Modern, excellent room and shower; very good breakfast buffet; very quiet; fantastic value compared to others we used in southern Italy."

"Wanted good relaxation - Got wedding boom-boom noise and No sleep. Liked · The friendliness of the beach bar staff Nino and Diana - so helpful and welcoming with plenty of refreshments. Looked after all our needs despite the strong wing blowing the soft sand. Well done both Disliked · When we arrived there was a wedding reception in full flow on top floor with very loud boom/boom music & singing noise heard all over hotel. Even by the pool we were disturbed by staff getting ready for wedding evening entertainment with noise/disturbance continuing. By 11pm with no sleep we complained (for the 4th time) but heard again that the manager was not interested in helping or offering any room cost compensation!!! Eventually a kind under manager Toni (Anthony) suggested we drive 5km after 11pm!! to a sister hotel (lower standard and much worse room - no balcony or sea view) so at least we might get some sleep. So, appalling reception and senior management - no concern and disgusting customer service. Our booking should not have been accepted if they knew a wedding was booked!!!!!"

"We had a really disappointing experience at the Mec Paestum Hotel and would absolutely not recommend it to anyone looking for a relaxing or comfortable stay, especially with a family. First and foremost, the hotel plays loud music with an overpowering bass line until midnight. It felt like trying to sleep inside a nightclub. We contacted reception to complain, but they were completely unhelpful and refused to do anything about it. Their dismissive attitude made it clear they have no regard for guests’ comfort or sleep. As if that wasn’t bad enough, the bathroom in our room was in a disgusting condition. The bathtub had visible mould around the edges — a serious hygiene issue. A minor point was the Jacuzzi bath was only half functioning, a good indication of the tired feeling. We reported it, and while someone came to clean the tub, the mould was left untouched. Again, no real care or effort from hotel staff. This is not a five-star experience - far from it, it felt more 3 star and the service was 2 star. Between the noise, the poor hygiene, and the staff’s indifference, we couldn’t wait to leave. Save yourself the frustration and stay elsewhere. The final insult was I received a phishing scam message from the hotel on booking.com. Thankfully I had just done a phishing scam course through my work therefore I didn’t click the link. When I reported the phishing email I didn’t receive an apology but only a email warning the hotel had received a few of these. Another example of the lack of care the hotel has for its guests. The final insult is the prices in the restaurant, the food was average but the prices very high. Much better options can be found in 4 star hotels within the Paestum area."