Galleria Vik Milano

"We went with slight trepidation due to the varying reviews, however we found it absolutely perfect. The location just couldn't be bettered - between the Duomo and La Scala and overlooking the Galleria Emanuele Vittorio. From the concierge who just couldn't have been more helpful or pleasant through to reception and to the cleaning staff, there was not one person who didn't greet you with a smile and willingly help. Our room was spacious and spotless. The bed linen and towels were lovely. There were wonderful Ortigia toiletries in little bottles that I much prefer to the large refillable ones. The room was full of art. Each room is designed and decorated by a different artist. Ours was very modern with 3D installations. I wouldn't want it at home but it was great to look at. I asked for an ironing board and it was there within a minute. We asked for a taxi and it was there within a minute or two. We asked for a place just for a snack lunch that locals would go to and were sent somewhere so authentic that they didn't speak English and the food was delicious. Breakfast was of an excellent quality with anything and everything all taken overlooking the Galleria which is an amazing work of art. Again the staff were brilliant. I could find nothing to complain about other than the air conditioning which was pretty useless. I am beginning to wonder if it is an 'Italy' thing because it seems a common problem."

"We booked the Grand Palace Gallery room which had good views over the Galleria shopping centre. We booked valet parking which was ideal in Milan. Just pull up at the hotel and they take care of everything. Our bags were taken to our room rest for when we arrived. The breakfast was very good with a good selection of hot and cold foods."

"This hotel was a very pleasant surprise. The hotel is located in the Galleria Vittorio Emanuele II where some great shopping and dining can be done. Our room was nicely appointed, clean, and well put together. The bathroom was large and welcoming. As our room was inside the Galleria Vittorio we had a direct view down to all the shops. The front desk staff were very kind and polite. The bellmen were helpful but a bit distant. We had a delicious dinner in the hotel that overlooked the shoppers. We would definitely stay here again and can recommend it to others."