Best Western Premier Hotel Royal Santina

"The Best Western Santina was a great base for our first family holiday. The location was so close to transport links and the main tourist attractions were walkable, making it very convenient. The room was lovely, spacious and clean. It had a comfy bed and everything we needed for a relaxing time away. I had contacted the hotel in advance making arrangements for a cot for our baby and quickly received a very polite reply reassuring me everything would be in place. The welcome package for our little one was an unexpected surprise. she loves the little teddy and the washing products came in useful. The colouring book with the same artwork as in the hotel was a nice touch and reminder of our stay. It was lovely being greeted each morning by Patrizia and the team with a big smile, cappuccino and espresso. Breakfast had a big selection, with some different things to try each morning. We had opted for half board to make evenings easier with a baby. Tiziana made us feel extremely welcome offering recommendations for food, wine and places to visit. The menu had a good selection with the creamed cod, fried artichoke, Saltimbocca and all of the Roman pasta dishes being our favourites. We were encouraged to request dishes that we wanted to try and the chefs kindly added gnocchi to the specials menu for us. It was delicious, as was all of the specials we tried, especially the ravioli, spezzatino di manzo (which I will be making at home) and the homemade tiramisu. Martina, Sofia, Ekaterina and Federica and all of the team at the hotel were amazing with our baby and so welcoming that they all made our holiday so much better than we could have hoped it would be."

"The staff were very friendly, the room was clean and nice, the location was good, and the breakfast was okay."

"This hotel was booked when our original hotel located centrally to the tourist attractions did not reopen in time, was apprehensive at first as its location is bit further out than we would have liked, however we enjoyed our stay so much that we will be booking again for spring 2027, this is a fabulous hotel, with amazing staff, from the moment we arrived to departure time the team were exceptional, special mention to the reception team and breakfast staff, not only is breakfast lovely but you are made to feel so welcome, it’s so refreshing to see staff smiling, engaging in conversation and being so helpful, it really made our stay, as for the other bits, rooms / bathrooms very good, beds and pillows extremely comfortable, and finally the location, it really works, no more than 20 mins away from Piazza Venezia, Trevi fountain and Colosseum, the walk down Via Nazionale is pleasant with plenty of bars, restaurants and shops, cannot recommend this hotel highly enough, would really appreciate it if the management pass our thanks to the team."