Sina Bernini Bristol

"My wife and I stayed here on our 1st leg of our 25th anniversary tour of Italy 🇮🇹 Perfect location to walk to most of the typical tourist sites and there lots of stores and restaurants in the area to explore. Our room, overlooked the square and we spent every evening on the rooftop bar enjoying sunset. IL Vizio Restaurant was superb and a wonderful way to enjoy our anniversary dinner. The breakfast room was also nice with lots of choices to eat before starting our day. I am a marriott platinum member and this Autograph Collection is truly deserving to be a part of the Marriott family! We hope to return to Rome one day - this hotel will be on our itinerary for sure!!"

"First day there: great welcome, our bags were taken up and we had early check-in. We were supposed to have a room with two separated beds. We arrived in the room, it was not that, no big deal so we requested that to be done, left the hotel to explore and came back that evening, nothing was done. Not to mention the cleanliness of the bathroom was not great, it was not clean. Dust and first by the window bench and dust by the coffee/tea area. On the same evening, the toilet stopped working. Second day there: No conditioner in the shower, the entire bottle was off of the wall. For the body wash, the pump did not work. We messaged the front desk about the beds, body wash, conditioner and toilet. The toilet was fixed. All the other needs not addressed. We had to go out and scour the hallways for housekeeping to help ourselves. Fortunately housekeeping was understanding and providing conditioner and body wash. Came back in the evening, the beds were still not separated and we even requested separate sheets, nothing done. Someone came to the room later on and said because it’s past 10pm, nothing can be done and there is no access to extra sheets. Third day there: lights in the entire room went out. Still no separate beds or extra bed sheets. Lights eventually came back on. The bathroom light then began to flicker on and off for the rest of the trip. The staff at the front desk, the doormen are all amazing. The hotel is beautifully decorated. The included free beverage ticket was nice but the room issues felt like a 2 star motel. Likely won’t return. Likely won’t recommend to others."

"All hotel associates were extremely attentive, knowledgeable and kind. I had a pleasure getting to chat with a couple. The concierge’s Mauro and Max were a pleasure to meet. Mauro helped get my family last minute tickets to the Vatican. This staff is top notch."