Unahotels Deco Roma

"The front desk reception was not friendly. We waited an hour at check-in and our room was not ready. They would not offer us complimentary drinks upon arrival when we discovered we still had to wait. Only after waiting almost an hour and our room was still not ready did they offer us complimentary drinks bc they wanted us to wait even longer. It could have been the least they could have done from the beginning. But they were cheap. They stated that their housekeeping was delayed and it was not “their fault.” Like what? Well it certainly wasn’t our fault. What kind of response was that? Finally, they offered us another, upgraded room. But they were resistant to do so, but we couldn’t wait longer than an hour! We just arrived back in Rome and it was our last night. We were exhausted after a 6 hour train ride, felt gross, and did not want to spend our last day in their lobby. The upgraded, executive room was spacious and clean. Basic and good enough. Not sure what our original room would have been like. But the executive king bed room only offered one bath robe and one tiny complimentary water instead of 2. There was a gross mushy dirty shower mat to prevent slipping inside the tub. The location was great though. Pretty easy 15-25 min walk to some central Rome locations. It’s also less than a 5 min walk to Rome termini, which made getting to the airport super easy."

"A lovely, clean place situated amongst unlimited shops and dining. Large lovely decorated room and large bathroom."

"We stayed here for one night at the end of our Italy trip to be close to the train station for the trip to the airport the next am. The room was spacious, clean and the bed was comfortable (althoug sheets a little scratchy for me but I'm fussy). Perfect location for the train station, literally 5 mins walk max and on paved sidewalks not cobblestones. We walked from the hotel to dinner in Monti and to see he Colesseum at night and felt totally safe. Recommend!"