Hotel Porto Conte

"Absolutely terrible customer service and zero respect for customers. This hotel is clearly focused only on squeezing as much money out of guests as possible. They charge full adult prices for small children purely for profit, without any common sense or flexibility. Refunds are a nightmare, management is unreachable, and when you try to resolve an issue, they simply hang up the phone instead of helping. This is completely unprofessional and unacceptable. Avoid this hotel if you value fair treatment and basic customer service. I strongly do not recommend it."

"We had a very good expérience in this hôtel. Swimming pool very nice ! (No sea water) Beach cool ! Excellent food (and local food) Nice rooms and facilities in général. For the Price we paid this is excellent !"

"We booked the hotel with 2 adults and 2 kids and were expecting a 4 star hotel. After arriving in the hotel room we saw that the room was pretty dirty , between the floor tiles dirty ,cob webs on ceiling and basically all little corners dirty. The room was renovated with cheap furniture not what you would expect in a 4 star hotel. Later we found out that the airco couldn't be turned off at night. One tv wasn't working.Breakfast eggs had green/blue color....95 % sweet breakfast. As I mentioned the reception straight away the we want to leave and get a refund for the days we didn't stay it was impossible to get in contact with a manager?! We stayed 1 more night and then left after 2 nights in stead of 3 nights. Paying 1200 euro... don't go there if you expect 4 star service and quality"