Hotel Splendid Taormina

"We spent a week at Hotel Splendid in Taormina. Despite all its good aspects, the hotel was a slight disappointment for us. The best thing about the hotel was its central location. A shop and a pizzeria that stays open late were “just around the corner,” as was the town center. Our room was a renovated sea-view room on the fourth floor with a balcony. In this case, the saying “be careful what you wish for, because you might get it” applies—the balcony really is very high, and someone with a fear of heights might not feel comfortable going out there. The view was beautiful. The room was small and really only suitable for sleeping. The mattresses were excellent for sleeping. Soundproofing was poor. The staff were very service-minded. Cleaning could have been better. We found candy wrappers from previous guests on the floor, and dust accumulated in the corners during the week. The bed sheets were not changed even once during the week, although there would have been reason to do so. We only realized on the last day of our stay that we were supposed to request a sheet change ourselves. We also had to stock up a bit on toilet paper. If you enjoy hotel breakfasts, this might not be the place for you—unless you specifically want sweet pastries. To our disappointment, the breakfast was really poor: dry bread, eggs that seemed to have been boiled a couple of days earlier, thick and dry bacon… the salami was sometimes already gray in color and tasted spoiled. We have had much, much better breakfasts in three-star hotels. We expected something better from a four-star hotel."

"So-so hotel overall and certainly did not feel like a 4-star experience. The location is nice, and the views are beautiful. However, Max at the front desk was extremely rude and unhelpful during our stay. The younger staff members at breakfast and dinner were kind and friendly. Our room had several maintenance issues, including ants, a sink that did not drain properly, and a shower head that did not function well. There was also a persistent sewer smell coming from either the sink or bidet throughout our five-day stay. Breakfast offered a wide selection and a lovely view, which we appreciated. One concerning incident occurred when the cleaning staff entered our room without knocking while our children were resting, which felt like a violation of privacy. Overall, there are many other hotel options in the area that I would consider before staying here again."

"Great location and lovely view from our hotel room. The staff were very friendly and were happy to help. The restaurant was surprisingly good with a wide menu. However, there was a disgusting smell in our bathroom and although we complained they seemed unable to eradicate it despite spraying with perfume. The hotel breakfast was disappointing. As far as fruit was concerned, there was a choice of an apple, a satsuma or a kiwi. A good choice of croissant, bread, cheese and ham. There was a vast array of cakes, mainly chocolate covered in cream. I didn't actually see anyone eating these cakes so i have no idea what they did with these at the end of the day. So, if you want to be near the centre and aren't bothered about breakfast then this is the hotel for you. Just make sure you are not in room 408."