Carine Hotel Park

"Clean rooms, great amenities, nice staff. All-inclusive buffet is very good, especially breakfast and dinner. More than enough food is available all over the meal time, even while the hotel is almost full."

"Dear Management, We are writing to file a formal complaint regarding our treatment during our recent stay at your hotel from 16-10 to 17-20and specifically concerning the events that transpired on our check-out day, 17-10 During check-out, after the process was seemingly complete, we were called back to the reception desk and confronted with the following, in our view, unjustified accusations: 1. Violation of Check-in Policy: We were informed that a violation of the check-in policy had occurred. We would like to clarify that the entire check-in process was handled by Mr. Panagiotis, who can confirm this fact. We, as guests, had no direct involvement in the procedure. 2. Missing Equipment (Towels): We were charged for the theft of towels. The reality is that these towels were never placed in our room. On the previous evening, we repeatedly tried to contact the reception via both the internal and external phones, with no response. Notably, a reception employee admitted that due to their high workload, an oversight may have occurred. 3. Damage to Furniture (Glass Table): We were charged for a scratch on a glass coffee table, which, according to the staff, was only visible under specific conditions (when a black cushion was placed underneath it). As guests, we did not notice any such damage during our stay. Despite our detailed and proactive explanations and protests, and under the pressure of our impending bus departure, we were forced to pay the amount of €100 under strong protest. We consider this charge to be arbitrary and unjustified, based on unsubstantiated allegations and apparent errors on the part of your hotel. Consequently, we expect: · The immediate refund of the €100 amount. · A written explanation and a formal apology for this unpleasant experience. We believe this treatment does not meet the professional standards we would expect from your hotel. We await your prompt response to resolve this matter. Thank you for your time. Sincerely, Kypros Nikolaou"

"Very affordable luxurious place to stay if you are to come to Montenegro. The rooms are very spacious with beautiful views of the outside water bodies. Rooms are kept clean. Transport routes from the Tivat airport are pretty straightforward ( will involve a quick transfer on ferry, very lovely views) Don't worry about cash the Hotel has an ATM just outside the entrance. Oh! they have an all inclusive buffet, each day the meals were sumptuous. You got drinks throughout the day included are mocktails and cocktails, juices, water, tea and coffee. The snack bar is well set with tasty snacks and at dinner time children or adults can have ice-cream. The staff are very welcoming and happy people. Even though me and my friend struggled with the Montenegro dialect we did communicate and Miki was very helpful keeping us feel welcome. The hotel organises travel to a few tourist places at an extra but affordable fee. They pick you at the hotel, no hustle. The hotel has direct bus routes to Novi, Igalo if you want to see the towns: every 30minutes till about 23:00 hrs. The live band in the evening is very calming. If you love to be in water it's the best place with several swimming pools. If you have a family I'm certain you will enjoy the space, you can play volleyball at the beach side, there's a basket ball court as well. You have space to play a few games as a family and many spaces in the garden to have a quiet time. All in all it was a lovely place to stay. I would be back with more friends."