Staybridge Suites The Hague - Parliament

"Great location, amazing breakfast, free laundry! Clean! Such a good value."

"First things first. The staff are very nice and this review is in no way a reflection of them. My main issue is with the hotel itself, a pleasant town house in a fairly well trafficked area of the city. The rooms facing the road do have some tram and traffic noise as others have mentioned. The windows are very large, and the curtains are electrically operated. Unfortunately the air conditioning is behind the position of the curtains so when you close them, you cut off most of the air circulation. In addition the kitchen didnt have any curtain at all, so there was light pollution even with the door closed to the main area. The room itself is largely cladded in wooden cupboards painted in a darkish blue. The overall feeling was slighly oppressive and dark. That is of course subjective. The room certainly could have done with a refresh - I found only one functioning USB slot in the entire appartment and the bathroom shower door wouldnt close properly, inundating the bathroom with water when I took showers. The different zones of the apartment are separated with partitions that are not full wall height - if you watch TV the person in the bed has no choice but to hear it. Finally, the breakfast area is painfully undersized and a ticketing system is in place to manage the number of people. In fact that pretty much sums up my thoughts - this place is undersized for a Staybridge and does not really fit the brand premise - it might be more suited to a Voco concept for example. A particular beef of mine to finish - it seems that the "new normal" of IHG is to have a small overpriced shop at reception. Rather than offering for example a single-use toothbrush or other "forgotten items" you now find yourself paying captive prices for these things. It's such a minor point but it sure makes you feel like you are just a customer to be shaken down."

"1. Booking: the value proposition of this property and the booking process (via a third party app) was very easy and prompt response to our requests. 2. Location: The property is located very well with a basement parking (booking via a third party app once again) was a breeze. Access to public transport and center of the Hague is easily accessible. 3. Rooms: We were allocated two rooms on the ground floor with decent noise insulation and access. The rooms 11 and 22 were apt for a 3 night stay and were sufficiently equipped. The sleep quality was very good despite the bed not being a box spring type of a bed. Additional pillows were provided in the room and the curtains did a good job blocking the light. The central air conditioning was to the point and we did not have to change the settings once the required temperature was attained. Very comfortable rooms. 4. Breakfast and dinning: The property features a 24x7 pantry and coffee corner which was very handy and the breakfast thought limited in options was sufficient for us. We in-fact enjoyed it a lot as all that was available was served at a good temperature and was fresh. I do think that more options for vegans should be included. Overall a very delicious breakfast which was included in the room price. 5. Staff: I feel the staff was very proactive and helpful throughout our stay and they were constantly checking on our needs and requirements. Its a very well run team. I would give them 5 stars for their efforts."