Vila Gale Opera

"Vila Galé Opera hosted our family event. We chose the buffet instead of a menu and it was an excellent choice. The variety did not disappoint nor did the quality of the ingredients. The staff was also attentive and always polite. We would definitely recommend this venue!"

"The maid stole money from my wallet and jbl headphones. (8th april 2026.) According to the reading of the lock, it was seen that no one but me and her had entered the room that day. And she didn't want to admit that she stole and nothing was returned to me."

"We stayed at this hotel because it was recommended due to its proximity to the convention centre and we were in Lisbon for a conference. We requested a wheelchair accessible room because my husband is disabled. He doesn’t use a wheelchair but he uses a walker. He has a muscle wasting disease so is very weak on his feet. The bathroom has an open shower with a partial glass wall so the bathroom gets soaked when you shower. It is all tile so it becomes treacherously slippery. There are no grab bars and when my husband grabbed the glass partition to steady himself, it moved! It’s not fixed in place. There is very poor light in the room, no Kleenex tissues supplied, the bed was hard and uncomfortable, trains go by frequently and are right next to the hotel. Our room got made up so late some days that we just asked for clean towels and told them not to bother. The ventilation ac/heating unit was working very poorly and the bathroom fan wasn’t working at all and so the room became extremely damp and humid. Despite our reporting the ventilation issues and them determining the bathroom fan was indeed not working, nothing was done. Because the ac/heating unit was technically “working”, they didn’t even care about that. So we spent a week in a dangerous (for my hubby), damp, noisy, uncomfortably room which was not inexpensive. Skip this place. You can do way better for the money. 2 stars given because the hotel is clean and the breakfast buffet was good."