Catalonia Plaza Catalunya

"This is our second time here (2024) pleasant welcome from the staff, very helpful and explained the tourist tax which would be paid on checkout. The lobby is beautiful decorated and has a vintage look. The room (211) was very clean, tidy and spacious with a comfy bed(soft). The bathroom was spotless with no mould signs, towels soft, shower gel, shampoo supplied. Closets are very big with hangers, a safe and lifting inside which is a nice touch. Every time we went out and returned a nice greeting was waiting asking what we did and how was the day. On checkout we paid $36 for tourist tax (2 nights) Jeffery (who took our bags) to look after was informative, polite and great member of staff. The hotel is in the centre of everything you would want to visit, hop on and off stops in the centre, bars and places to eat. But do venture off the main areas as service was better and the food and drinks were fantastic at very good prices."

"This is the second time we have stayed here. We arrived after a transatlantic crossing by boat, then spent a few days before jumping off to travel through Spain and Portugal. We always seem to arrive before Sant Jordi, but the chaos on the street stops at the door of the hotel. The service was excellent, rooms were quiet and clean, and the staff was very friendly and attentive. I want to give a special shout out to Gaston (not the Gaston in Beauty and the Beast, the other Gaston) who always greeted us by name, always tried to ease our way coming and going, and wished us well after grabbing a taxi for us."

"Stayed at Catalonia Plaza Catalunya in Barcelona for 2 nights in May 2026 and was extremely disappointed—this hotel does not meet 4-star standards. From arrival, the entrance felt unsafe, with uneven makeshift steps both up and down into the hotel. The main double doors are antique timber doors that are very difficult to open, especially when carrying luggage, and no assistance was offered by staff. Security staff were unfriendly and didn’t make us feel comfortable even though we were guests. The 2 lifts to the 4th floor were particularly concerning—very old, noisy, and banging during operation. They felt unsafe and in urgent need of maintenance or replacement. The room itself had multiple issues. The en-suite had no ventilation, a sliding door with no latch, causing the entire bedroom to steam up after a shower. There was a strong drain smell, and the sink was partially blocked. The most unacceptable issue was the bedding. After requesting fresh sheets, I returned late in the evening to find that the “clean” bedding was visibly stained and appeared to be mouldy. This made it impossible to sleep, especially before an early flight. I did make a video & take photos of the sheet. It was discussing. At €476 for 2 nights (room only), this experience was far below expectations. I would not recommend this hotel."