Lleo

"The hotel was centrally located in the city for the things we wanted to see and do. It is rated 3 stars and we agree. Rooms were clean and the housekeeping staff were thorough. The hotel staff were friendly and helpful. Recommend including the breakfast with the room. It was excellent! Conveniently located to the metro and buses. We walked a lot and always felt safe. Highly recommend this hotel."

"DO NOT BOOK THIS HOTEL! In January I made a reservation at the Hotel Lleo for May 12-15. I used a Mastercard to guarantee the reservation. On May 12th at 11:56 th hotel emailed me in Spanish. I was traveling at the time and didn’t see the email until I was en route to the hotel. At that time I called the hotel to find out my reservation had been cancelled. I was told that the credit card I used to guarantee the reservation was declined and there were no longer any rooms available. I was forced to find another hotel quickly while on the way to Barcelona causing me tremendous stress and 300 additional euros. When I called my credit card company they told me that there was no attempt to charge my account by your hotel. Regardless, there was no reason for it to be declined. Later I also went to the hotel website and made another booking just to see if I could have mistyped my credit card number. The hotel booking system does not allow an invalid credit card number to guarantee a room. I believe the error in attempting to charge my card was on the hotel’s end. Or perhaps they were overbooked and used the credit card as an excuse to cancel my reservation. I have booked reservations and stayed in hotels around the world and NEVER have I had a reservation cancelled like this, and I find the hotel’s actions outrageous. To give 3 hours notice by email when a person is traveling en route to their destination is unreasonable. I don’t want other travelers to have the terrible experience I did."

"The hotel is nice enough, check in staff were friendly and welcoming and the bar area and lady serving was nice. The rooms are big and spacious although beds are very hard. However the rooms have no sound proofing, no carpets. It’s all hollow and echoes. You hear people showing above you almost like the water is hitting your ceiling. We were awoken 2am but the guest next door chatting away on his phone for an hour, was like he was in the room with us. We did ask him to be quiet but he ignored us. Then 8am you hear the cleaners and other guests which is to be expected but the sounds of doors slamming and echoes resonate from down the hall. Then 8:30 drilling started outside. It’s a great location, friendly staff but would not come back."