Innside Alicante Porta Maris

"We often stay in Alicante and have alternated between Meliá and Amerigo. After Innside opened, we started choosing that hotel because of its proximity to the sea. We had originally booked a studio room. We’ve stayed here several times before and think the loft rooms are better, so we called and upgraded to a loft for an extra €48. When we’ve had both loft and studio rooms in the past, they were much more spacious and included a bathtub in the room. However, when we arrived today, we were given a standard Innside room even though we had paid for a loft. The staff were not accommodating and came across as rude. We’d had enough and decided to move to Amerigo, which always offers excellent service. There, we were welcomed with a glass of cava, and our luggage was brought up to the room. In the end, we had to pay for two rooms that night because we were so frustrated by the poor service. We felt misled. Extremely poor service at Innside — avoid it. You pay a lot for very little."

"Our 4th time staying at Innside Porta Maris. Our favourite spot to come and unwind. Sideral bar for us is the most relaxing area of the hotel . Served by Brandon and Angel, they are a true asset to the hotel. Professional, polite and service always with a smile. 100% recommend"

"Public areas are immaculate ,chic and modern. Our room on the fourth floor was shabby and poorly maintained( see pictures). Location excellent. Sea view rooms get sun in the mornings, harbour view rooms sun in the evenings( but you also get traffic noise etc from this side."