Prince Park

"Food and room was good only complaint was the plates cutlery and glasses weren't cleaned properly Bit of a walk to the beach /shops"

"Stayed a week here. Lovely hotel. Room overlooking park & pool. Room spacious and very adequate for our needs. Good shower. Only went to breakfast once as although plenty of food, not much choice. Didn’t bother again altho hubby used everyday as he loves fruit. No food very hot, just warm. Entertainment dire. Geared towards Spanish. Great singer on Friday lunchtime. Nico. Loved listening to him. Enjoyed sitting round pool. Plenty of beds. Bar staff brilliant. Cleaners brilliant. Reception staff - most were amazing and always friendly & helpful. However we had an issue with the rear gate access from park. Although it says locked at 9pm every day, we asked a staff member who said it closed at 10:30pm. For 2 nights we got back around 10pm it was open. The following night we got back (as we thought in time) at 10:15pm. Gate was locked. Staff member other side of gate told us to go through park. We tried but the nearest next gate was also locked. Ended up walking half mile to get round to front of hotel. Here’s where it gets bad service. Told Spanish receptionist what happened. She Told us gate is ALWAYS locked at 9pm. Told her what we’d been told by staff member and how it had impacted us not knowing how to get out of park. She immediately became aggressive and very accusatory. Said “okay it’s my fault, I’ll take blame!!” Told her it’s not directed at her BUT we had been told by staff member 10:30pm. Then became very dismissive and disrespectful towards us and was supposed to report to General Manager. That was 2 days ago and no acknowledgment. Hence 4 stars. If they were all like the Scottish lady on reception, who was so obliging, knowledgeable and friendly, it would have been 5++ stars."

"This is my 4th time now and still is very good and consistent. Check in is quick easy and simple. Had a room at the front of the building (defo recommend the rear) which is quiet at night but busy and noisy during the day but it was ok with me. It was a good size and very clean, not sure why there were 3 beds as I was solo visitor but It offered a wide choice of sleeping arrangements. Pool was lovely and clean and no issues getting a sun bed, very near the bar so certainly ticked all the boxes. Food was good, you do get roughly the same each occasion but I liked it and there’s plenty as its buffet style and a free unlimited ice cream parlour. All the staff are helpful and polite, the bar staff stand out for me as their extremely polite and inter act with their customers really well. Bucket of Cruzcampo €12 and you get 6 bottles of 330ml and free peanuts or olives if you ask. Bar prices are good and in the restaurant it’s only €5 for house wine but they offer loads of other wines at various prices. I’m back in November for another 6 nights with easyJet holidays. Nothing here not to like. A couple of niggly issues but not enough to drop a star.⭐"