Alua Golf Trinidad

"Fantastic location right on the promenade and that's about as far as it goes. Food from hell( and believe me i can eat almost anything) but couldn't stomach it. Rooms basic, Spanish holidaymakers hotel and resort. 1 English ex pats pub, nowhere for decent brekkie . Amazing if your 70 plus age and Spanish!"

"Hotel is based right on the sea front with a lovely promenade to walk down, shops at the front of the entrance. The atmosphere in the Hotel is super friendly and all the staff here are cheerful and helpful at all times. I would like to give a big shout out to Jose on reception who sorted out a huge mistake on our booking when we arrived later at night than expected. He made everything right for us and made our staff super relaxed. He was always smiling. The room was just as in the photo with large comfy beds, and a sea and pool view. Sofa in the room for extra comfort. The only thing i would say is that the TV's are very small but we only switched our on once as the entertainment was on every night. We found the holiday was great value for money and would love to re:visit again in the future. Rooms were cleaned all the time and we had fresh towels on a daily basis. We had no noise at all from other holiday makers which was a nice change, normally you hear a bed move or high heels on the ceiling but we had none of that. They have a gym which was nice and if you ask the reception they have board games to play while in the bar area. We used the table tennis and the basketball court. One small point to be made is that while the food was lovely at the hotel and plenty to choose from we did have some chicken and lamb that we wouldn't eat because it was very under cooked. Snack bar was very nice as well. This was an amazing holiday and we was very sad to be leaving and can not wait till we get to revisit. Many thanks to all the staff on the reception, in the food hall and serving the bars and not forgetting the entertainment."

"We booked this hotel because it was dog friendly, after driving for over 3 hours we arrived to the hotel and went to check in, my wife enquired where we could eat breakfast and our other meals with our little Maltese dog only to be told they must remain in the room and were not allowed in any public areas apart from the reception area, when asked if we could sit outside with him we were told the terrace area was closed due to poor weather, it was 26 degrees, also all meals and snacks were served from the inside buffet, nothing open outside on the terrace, I’m sure this is to save money on staff and cleaning, we asked for the complaint form and registered our complaint the female staff member on duty was extremely rude and unhelpful, we asked for a refund after deciding not to bother even checking in as there was no way we were going to leave our dog alone in the room on his own. So if you have a dog avoid this hotel chain at all costs, there policy’s are highly misleading."