Hotel Fenix Family by ALEGRIA

"Awful experience. We were made to feel worthless from the day we arrived. Reception staff are slow, bar staff are hiy and miss. We watched the lifeguard assault an 8 year old child. The entertainment staff only have their favourites. Most importantly the food was disgusting, we ate out every single day because the food had very small selection and was not worth risking the food poisoning. The building is dirty and dated, the sun beds are disgusting and have not been cleaned for months. One of the worst hotels I've EVER stayed in!"

"We came for Christmas week. Arrived on 23rd and told that 24th and 25th everything is closed. Luckily we had a car and got to local Mercadona for food and drinks as noting is open here and you are in the middle of nowhere. I would not use again but I am too young to be in places like this. The internet is great which is a plus. No english tv. There is only so much walking up and down a beach you can do."

"Just got back after 7 nights All Inc at this hotel. Food was good my waistline can vouch for that, lots of choice for adults, kids buffet not as good The location was great close to beach, bars and shops. The local bus service is excellent for getting around if you want to leave the pool which is clean and tidy. We did have a couple of issue with our room but these were resolved quickly by the staff. View from the balcony was great, mountains on one side sea on the other. "