Royal Hideaway Sancti Petri

"Fantastic from the first till the last minute. The most beautiful garden and pools. Our room had a full frontal sea view and it is absolutely worth it. We were next to the elevator but you can not hear anything. The staff are so friendly and helpful. Breakfast, lunch and diner are very good. The hotel does not have its own beach and you have to do some stairs before getting there."

"On the internet site is not well mentioned that the hotel has no beach area. If you want sun beds on the beach you have to rent them at a price of 30 euros from the beach clubs in the area. The swimming pools were very dirty and could, nobody could swim in. Very disappointing, cause that is why we came, to swim. Very strange system with the pool towels. There is up to 11-12 am nobody there to give you a towel in the swimming area. If you need one you have to make a long walk at the reception and show a card. A ***** hotel does not have this embarrassing and humiliating rules. I had to walk a lot with my bad knees each morning for the damn towels and had all the time to worry about taking the card with me which gave me stress. Breakfast without vegetables, only tomatoes. When asked why not at least some cucumbers the staff member said " we don't eat vegetables at breakfast in Spain". There is a juice bar but this does not compensate the fact that you can't eat something healthy in the morning. Most of the staff members at the lobby were impolite and they could poorly speak some English. Very reduced entertainment, the hotels around were having daily shows with nice music and dance. Here was just somebody at the piano or guitar, not much of interest if you come with a child. "

"Checking was very slow aswell as check out however there was training going. Would be better off having 2 good restaurants and bars and do them right as opposed to going to college tonlearn how to navigate with all 3 bars and restaurants having opening and closing times and days so ridiculous. Rooms were nice staff at the pool bar by the kids pool were lazy and not very welcoming even though we were the only guests there. I’d hate to see if it was very busy. Rooms are very nice and the buffet was amazing and I have to say the staff there were very nice and helpful maybe management could do with some training for the rest of the hotel."