Ilunion Hacienda de Mijas

"The location is beautiful but there is truly nothing nearby so be prepared to use a lot of taxis. We tried the bus once but waited ages and decided to just get a taxi. The Atmosphere was relaxing, very quiet. No children. Lots of elderly people which we quite enjoyed. The room were clean and comfortable, but there is no tea or coffee in the rooms only a coffee station down the corridor where the boiling water was alwys cold. Desperately need to sort out kettles for the rooms. I feel like this is very poor on their behalf. We booked just bed and breakfast and it was reasonable, but because we never had other meals booked and there were no shops or anything nearby, we spend a lot of money on food and drinks and their drinks are very expensive and poor quality and quantity. The breakfast was good but the same every single day with what looked like left over salad from dinner added in each morning. They had no idea to put a pot of tea together and then charged us a lot for it. A real pity. There was no entertainment. It was really just a base for us and we had to go out for everything we needed. It is a pity as the hotel, pool and location were so stunning but there were areas seriously lacking and they are not really difficult to fix. Just simple adjustments would make a big difference."

"Booked this on a spur of the moment after the exterior and price caught my eye, we were aware transport would be needed as not much to do in the immediate area which suited us fine, we checked in a little earlier than expected and only realised after I had been charged €15 for this,the pool was gated off and we was told it may be open in a week or 2 (this was the 13th of April) disappointing but we could book the indoor pool,sauna etc for €10 per person per hour (!?) room was decent size with a balcony and great views (note only 3 rooms in the whole hotel have a balcony) curtains were a little grubby,shower leaked a bit and the wooden floor was chipped but beds were clean and comfy. Air con did not work at all, 28° in the day and 26° at night it became unbearable, we asked if something could be done repeatedly (we became very tired and grouchy mid week) nothing ever was, we were told to leave the window open but this didn't help with hotel guest noise, mosquito bites and early bin collections keeping you up, we had breakfast and evening meal which was basic but a decent selection,food was very plain and bland (assuming some ppl may have allergies?) but edible. The parking out front and in the car park opposite is a free for all,don't worry about the 'no parking ' signs as no one else did. Morning staff seemed annoyed and unapproachable but the evening staff were a little more chatty and friendly. Overall the advertisement of this hotel is very misleading, we never saw any evening entertainment,pool was still closed when we left on the 18th of April,air con was never on and they charge your card without telling you,beware"

"Ok, so here I go .. After stopping a week in this Hotel in April I needed to share my views so other people don't get mistaken or get there expectations to high..... Overall the Hotel for us was in the right location, away from the busy down town & we was here to explore south Spain on a motorcycle, so location was perfect. You would need transportation to get about if you need to go anywhere. We stopped half board to save us time & money but the food was ,,,,,,, ok?? It was cooked but very bland ( you get what you pay for. Now the staff, some was pleasant happy & talkative & some was very rude, well there's no hello or smiles & not helpful in the slightest. The rooms & interior are ok. Could do with a spruce up to be honest, beds were clean & comfortable but this is where it got really BAD.... the hotel control when they deem fit to switch on the air conditioning & apparently when it's 28 degrees in the day & 26 degrees at night it's not warm enough to have on... We didn't sleep properly for the entire week it was way too hot (see pics) We explained this at the reception 3-4 times & get mixed / different answers or excuses.. . It's not warm enough.. it's not switched on, it's broken, we will look into it, sorry but that's the way it's is, try opening the window or door at night. So we did open the windows & door & we got bit by the mozzies all over & not only that there were nights where people would be drinking & talking in the grounds till late & you could hear everything as well as dogs barking that people apparently just tie up when they go in the restaurant at night. ( Had to call reception) So overall it's a nice place but not a place you need to go to have a relaxing Holiday!!!!!!!! There are others issues but they are nothing compared to the heat in the rooms at night... Absolutely bang out of order!!!!!!! We was shattered for the whole entire holiday & they didn't try to change or make things better....... We heard after that apparently they only turn on the aircon & open the pool when they think the season starts to get busy... But the hotel was full & we spoke to a few hotel guests & they too was angry about the temperature in the rooms & the pool being closed...... Shame because turning on the air conditioning would of made a whole entire difference for a lot of people not just us. . Shocking!!!!!!!"