MS Tropicana Costa del Sol

"Staff very friendly, rooms ok and the cleaners do a wonderful job of cleaning your room, breakfast is ok but for British customers the quality of English breakfast items needs vastly improving ..it's more set up for European diets. The one thing that has really annoyed me is there's no tea and coffee facilities in the room, and for a 4 star hotel that is that just isn't right I've never been to a hotel that doesn't provide this .... Also charging 1 euro every time you want a clean lounger towel, and charging nearly 3 euros a day for the usage of a room safe is quite simply money pinching. I've recently been to Cyprus and all these were free of charge. And finally there's no lights on the balcony...this is not 4 star 3 at best"

"I’ll start off by saying some of the photos on this website don’t meet what the hotel looks like now. Me and my friend booked here because the hotel looks beautiful, and we loved the look of the dining area all the wooden pieces, that’s not there now. I will start off with our first day, on arrival we was greeted, taken to our room. We then decided we would get changed and go sit by the pool, loads of towels thrown on the sun loungers with nobody on them. We thought we’ll come back in around two hours we will go look around. We came back and it was still the same we told the hotel staff they said they would get security to move them, they never showed so we proceeded to do it ourselves. An hour later a Spanish man form the beach came over shouting abuse, he’d clearly been sat on the beach so I don’t know why the hotel staff even allow people to save loungers all day it’s ridiculous. We also noticed a lot of Spanish families coming in off the street and just using the pool and going, they weren’t even staying at the hotel unsafe if you ask me. There was also a day they shut off the full pool and garden area for a wedding, they never told us or put any signs anywhere to even say this was happening so we missed a full day by the pool, completely ignored when we raised this to them. This also proceeded to go all night, couldn’t sleep with the noise as we was facing it all. We was told we could go use next doors pool later on in the day after we brought this up. Breakfast is awful, not worth even eating the only thing I ate was a bread roll, there’s shops not far that do amazing breakfasts. Met some amazing friends from there relating to the disappointment of the hotel. Also noticed the hotel doors are never locked which is not safe at all anyone can just walk through and have access to the hotel. If your wanting somewhere to sit with the loungers I suggest you go save your spot like everyone else does here, the hotel don’t seem to do anything about it, you can literally leave your towel there all day. Other than that the hotel is on the beach, plenty to do around the area, and everything’s in walking distance, just a shame we had a poor experience otherwise I would have come back to this hotel."

"We were five days in this hotel and I am absolutely delighted by it! Very lovely staff, always at your service! Very clean rooms! I could not find any flaw to this! Room itself looked like a little apartment, I had a feeling we are like home! Beautiful balcony. In the bathroom you had all kind of things you colud need. Shaving kit, comb, tissues, dentak kit etc. Room was being cleaned every day and the cleaner changed towels daily too. Food was amazing! Very tasty with lots of varities! For breakfast and dinner! Lots of sort of meat, pasta - sauces, salads, cakes, icecream (belowe you can take a look in the photos). I found it amazing that they had melted white and broen chocolate includin a rice pudding too! For the breakfast - eggs, bacon, salads, cheese,hams, milk - soya milk, regular milk.. Little pancakes with little bowls of true Nutella, stuffed donuts! Absolutely enjoyed it. Many types of cerelas too. Spa and inner pool very clean and comfortable. Also saunas, for male and female, gym so clean! I really enjoyed my time here and I will be back again deffinitely! P.S. small tip - I would have liked if there were hot milk for cereals. And, for the bathroom, since you have almost everything a person could need, maybe you could add wet wipes too! Just a little recommendation, nothing to take it bad for. ❤️ I give them 5/5. Keep up the good work!"