Bull Dorado Beach & Spa

"We have just gotten back from a weeks break with our youngest, first time in Gran Canaria we absolutely loved it! Don’t read too much into bad reviews like I did because the rooms were spotless food was nice too the staff were absolutely amazing always making our 2 year old laugh while cleaning our tables they were soo friendly! credit to the ones who do go out their way and put effort in to making the guests stays that bit better only down side to this was the entertainment there could be more we ended up in our room at night or a walk out due to entertainment not being the most entertaining but that was my only fault with the stay! DONT be fooled when you got to Puerto Rico and get stopped by ANFI promise of various gifts for 90 minutes of your time we spent from 11-5 with them to realise it was a time share honestly just say no it’s not worth it for the freebies"

"We had a lovely week here, Our apartment was on the 3rd floor and was clean, bright and very spacious with a beautiful view. We found the food to be of a high standard and plentiful with different themes each night. The pool area can get quite crowded and there are many rows of sunbeds. We are not ones to stay at the hotel all day though so we got out most days and returned late afternoon to spend the last few hours around the pool when it got quieter. The hotel is ideally situated on the seafront so easy to get around and we walked to Anfi del mar 3 times during our stay as it's an absolutely beautiful beach. We took the water taxi to Mogan which I highly recommend doing as it's stunning. One thing we regret is only using the spa on our final day as it is wonderful. All in all this is a good hotel, very clean, great all inclusive offering and a good base to explore the island from via bus, foot and water taxi . We feel we got value for the money we paid."

"We arrived late on Saturday 9th May. When we checked into our room we were hugely disappointed with the view from our balcony. We had booked side sea view but as we were on a low floor (2) our view was massively obscured by Trees and Foliage. I called reception to be advised to call at reception at 9am on Sunday to speak to reservations manager to facilitate a move. We were prepared to pay for an upgrade if necessary. the following morning we were greeted by a very rude receptionist who advised there was no manager available until Monday Morning and we had got what we paid for. Again I reiterate we were willing to pay for an upgrade she flatly refused to help. I struggle to believe there was no management in the hotel at all. We decided to stay in the room we had been allocated otherwise we would lose precious holiday time waiting for a manager to help and they probably wouldn't have another room available anyway. The room I must add was lovely and bright, spacious and modern. Bathroom was dated and worn and needs an upgrade. Word of warning, if a view is important to you, pay to upgrade as the "Side Sea View" really isn't as described. Really disappointed with the way the hotel (individual) dealt with our room disappointment and make sure if you have any issues that they aren't on a weekend as apparently managers only work Mon - Fri."