Radisson Blu Resort Gran Canaria

"We have just finished a week at this hotel as 2 families with 4 boys aged between 11 and 15, we were b&b. There is plenty to do for the kids, they enjoyed the sports, pool and made friends and enjoyed the freedom. Sports facilities were really good. Football, volleyball, padel, games. Rooms, big rooms and spacious, we had interconnecting rooms which were perfect. Beds comfy. Lacked a coffee machine we felt. Nice balcony with comfy sun loungers. Breakfast was ok, not brilliant and had better and worse. So busy at peak times, we went at 10.30 as it finishes at 11 which was much quieter. Sunloungers around the pool were so uncomfortable. It was like they are designed to have a padded topper as metal bars stick into your back, they are REALLY uncomfortable. Main pool was so busy and chaotic so we stuck with the upstairs pool which was the quiet pool and boys went down to play in the downstairs pool. Not atmosphere at all round the pools, need some music. Lunch bar Food ok, nothing special but fine and not too overpriced. Drinks, not had a nice drink in the hotel, cocktails are badly made, not worth getting them, horrible house wine. Towels, annoying first part to the holiday where you have to get towels from 10am each day, at first we went at 10.45 and 11 and there were non left so we couldn’t change them. This seemed to get better as it got quieter. Location - good location, 10 mins away walk to puerto Morgan which is lovely. Gym, not big enough for the hotel, no air con and small. They closed if so we couldn’t use for last few days of the hol, as refurbishing it and it needs it. Has lots of free weights which is good but very old treadmills and no space when there are 8 to 10 people in there which is not many for a hotel of this size, The hotel itself needs some money spending on it, things look abit shabby, not repaired properly, looks abit bodged up. Hotel reception needs improving, we arrived late and it looks stark and shabby and dated, especially the floor. No biggie but first impressions count. Had to take our cases ourselves to our room which is was quite a walk from reception and it was midnight. All in all we had a nice holiday, the kids really enjoyed it which is why I have rated it a 4 / 5. It just isn’t up to 5 star standards."

"Exceptional experience at this hotel - Staff have been great. My mum had a fall in reception on arrival and they could not have been kinder (100% her fault Not hotel) we upgraded at extra cost on arrival to 3 bedroom suite and it has been perfect great view, all amenities that are needed, cleaning team excellent. I really would recommend this hotel and their staff. Hoping for a late check out option on Friday as mum is still a bit sore. Pool area quiet no problem for beds - location great. Spa shop in hotel so handy and not a rip off which is always nice… restaurant staff super helpful and attentive - over all a 10/10 experience and am looking as to when I can come back!"

"This is the fourth Radisson hotel I’ve stayed at, and once again they’ve maintained their standards very well. I’m not entirely sure if it deserves a full five stars, but I am pretty sure its one of the best hotels in Gran Canaria, certainly one of the top options in the Arguineguín area. We were pleasantly surprised by the heated outdoor pool, which we didn't known about in advance, and the jacuzzi on our balcony was a fantastic touch. The room itself was a good size and very comfortable. We stayed on a breakfast-only basis, so I can’t comment much on the dining overall, but the staff were attentive most of the time. They were helpful in arranging taxis when needed and provided useful advice whenever we asked. If I had to mention a downside, the housekeeping wasn’t the best during our stay. They mainly just made the bed and replaced the towels, but most days our coffee cups and glasses weren’t cleaned, so we ended up washing them ourselves."