Sercotel Playa Canteras

"From the moment we came into the hotel everyone was incredibly friendly, Marieta was so helpful, she went out of her way to make my birthday special, the overall environment was so welcoming, the rooms were amazing and there is a lot of sun beds outside which is perfect for sunny days, a lot of people complain about the pool but I think it’s perfect just to relax in and enjoy the scenery, breakfast was delicious and dinner is very good too,ALL of the staff were incredible I haven’t been to a hotel with nicer staff, would definitely come back again!!"

"First visit to the hotel. I was a bit worried as a solo female traveller, after reading mixed reviews on here. I enjoyed my stay here. On arrival I was welcomed by lovely lady on reception. All staff were very pleasant and friendly. Especially lovely lady named Marieta, who was very knowledgeable and helpful. She always had a smile and timd to speak with everyone. They also let me keep my room for late checkout and securely stored my suitcase until I left. I was pleased with my room, it was clean, comfy bed and plenty of towels. Pool is small with few sunbeds, but lovely view and Carlos who looked after pool very nice and helpful Only downside was noisy refuse collectors at 3am but out the hotel's control. I would recommend this hotel and will return for another stay."

"Great views,great location. We were top floor level 8. We booked 'De Lux' room. Very small with a stink from bathroom drains.Sliding doors don't stop wind from howling in and something banging and rattling on roof all night so bad sleep all week. Breakfast limited and stone cold. Tiny tiny pool with only 12 sun loungers. Only positives are friendly staff and location/views. Wouldn't recommend."