Destino Pacha Ibiza

"Destino five was an amazing hotel with very friendly helpful welcoming staff, one stood out for me called Fatima"

"Stayed at Destino Five Ibiza recently and honestly expected a lot more for the price. There is far better value for money elsewhere in Ibiza and you’re essentially paying for the name. Room was the size of a postage stamp, the Service was really poor throughout the stay. Our room was only cleaned once during a 3-night stay, which is unacceptable at this price point. Even worse, an expensive necklace appears to have gone missing from the room on the one time it was cleaned (on our last night). We reported it immediately and were told the concierge team would investigate and come back to us, but after multiple emails we received no response at all. To top it off, we were charged over €200 in “service/resource” charges — which felt pretty insulting given the experience and the complete lack of customer service afterwards. The hotel itself looks great, but the service and overall experience fell far below expectations and seems stuff goes missing without explanation so all in all - avoid"

"We went for two nights , 2nd day we experienced the awful floods .. no update from the hotel or staff .. we were left to defend for ourselves. We had to climb over a wall due to our door well being flooded . Then my credit car was charged an extra £200 for the minibar ( where it should have been £48) I’m in dispute with this still after 3 weeks . No invoice was issued . Very disappointed with the management even to the point on leaving the morning after the flood where we were told no taxi’s we arriving to the hotel for any travel to the airport and that we should source our own travel privately . We not recommend this hotel . No way it’s a 5 star"