Lancelot

"We had a terrible experience at the Hotel. The breakfast service was rude to us because we went before 7 am. Our last day at the hotel. I was very disappointed with the treatment of the staff."

"Great location on beach front. Rooms exactly as described. Overall poor value for money and expensive for what it is, even though we booked direct which was cheaper than other options. We stayed in March when it was cold and THERE IS NO HEATING IN THE HOTEL ROOMS! Breakfast below average, exceptionally noisy environment and most of the restaurant staff were extremely unwelcoming."

"This hotel is in a central position and has a good view overlooking the sea. The rooms were clean and the food was really nice. Each night there were several choices of main courses with plenty of salad. The desserts were a bit of a disappointment but maybe that's just personal choice. The breakfasts varied every day and there was usually some sort of eggs and bacon or sausages. Our main complaint about this hotel was the lack of an open bar. We particularly like a hotel bar as it's a nice place to relax for a drink either before dinner or when you come back after an evening out. The pool area was lovely and quiet and there was a little bar there, but this closed at 6pm. I'm not sure if the lack of an open bar was because we were out of season, but the guy at reception told us that the hotel was full, so maybe not! Another complaint we had - when we went down for dinner in the evening, we noticed that people had glasses of wine on their table. We asked the waitress if we could order two glasses of wine and she told us that we had to buy a bottle. We would have done this, but I drink rose wine, and my sister drinks red. On the following evening, again we noticed that people had glasses of wine (not bottles on their table so we asked again if we could order two glasses of wine. The waitress said yes, and showed us the menu. She then snatched it away from us and walked off, so we still didn't get our wine. We chatted to a guy at one of the tables about this and he said that he and his wife had no problem ordering a glass of wine. We reported this to the reception and the receptionist went down to the dining room to look into this and came back and said "she didn't understand you"!!! What a complete debacle!!! We decided to forget the whole idea of getting a drink at this hotel and either drank in our rooms before dinner or popped out to a local bar. We did feel that if a hotel advertises that there is a bar, then they should have one otherwise it's certainly false representation. It's a shame, as our stay at this hotel was otherwise good, hence the stars given."