Apartamentos LIVVO Morromar

"At first we were impressed with the apartment. Very very pretty, cleaned and spacious. Nothing to complain here. But then, we arrived on a Monday and until Thursday after insisting we did not get our room cleaned nor clean towels, not sure why. The food is okay, some things were dry/ old, they were “recycling” food for the next meal, throwing leftovers fruit from lunch in a salad for dinner, or baking gone off plum tomatoes which you can see they started to get mouldy when they have the stem black for breakfast, why would anyone pick these visible tomatoes to eat them when at home we’d bin them or at least cut off all that area?! I mean it’s a 3 stars place don’t expect something incredible but when it comes to hygiene at least and freshness to be ok, don’t make people go home with e-coli or God knows what. Coffe was undrinkable, only nicer coffe was at the reception coffee machine which was not free like the one included in the all inclusive of course. hygiene wise not great. In the last day our toilet blocked and we couldn’t use the shower nor toilet as it stunk and dirty water was coming back through the shower. They sorted next day but I wouldn’t wash that shower myself after all that so we didn’t touch that bathroom anymore. Also every day when we kept the doors closed it was smelling strong of mould even if none to be seen, I assume it’s in the walls and covered up. Staff friendly, some of them a bit rude, but it’s fine, nothing excessive, some they just don’t enjoy their job and it’s understandable. Worse part? We only eaten, shower, swam, drank in LIVVO apartments during our week holiday. We came back home with a stomach bug, UTI and god knows what, still investigating. So overall.. for a week of relaxation to be a week after sick and unwell and in pain, not really worth it. I wouldn’t blamed their hygiene if we would of eaten out and going places but as we had all inclusive we done everything there."

"Spent a lovely 7 nights staying at the Morromar, very clean spacious apartment with sea views. The complex is maintained to a very high standard both inside and outside on walkways and the pool areas. All staff worked very hard and were incredibly friendly, all apart from one man in the restaurant who took exception to us being directed to get food by the reception staff on our arrival before the restaurant closed at 9:30pm. On entering the dining room at 9:10pm weary and hungry from our flight, we were greeted by this gentleman shouting at us in-front of the busy room still full of diners stating we were too late and it was impossible we ate! I did try and explain we had been directed here by the reception staff but he continued to shout aggressively, so we left. On return to the reception the staff there were very apologetic. I did witness his bad attitude towards other guests throughout the week, but it never took place when the manager was in the room. Food and drink on the all inclusive was of a good standard with plenty of choice. It was really good to see the Hotel manager around the Hotel working alongside staff to serve drinks and interact with guests. All in all we had a lovely week at the Morromar which was great value. I would love to have given a 5 star review but the experience with the restaurant worker on the first night left a bad first impression, which was a shame. Huge thanks to 99% of the staff for the experience."

"IGNORE bad reviews…STAFF are always very helpful if they can they will oblige.FOOD is good you would be very picky if you couldn’t fill your tum. Chicken Fish Beef orPork at least 2 or 3 choices each evening as well as fresh fruit ,salad ,cheeses ,crackers and soup and rolls as well as deserts. Entertainment staff are very good with children and adults alike. For 3* I was very pleased and will return to Victor and his team."