Indigo Madrid Gran Via Hotel

"I cannot help but love this hotel. The rooms are a little on the small side but they are immaculate and had plenty of room to store our clothes. They have and Iron and Ironing board in the room. They also have a hair dryer and extra blanket in the cupboard. There are also loads of spare plug sockets in the room which came in very handy to plug in phones, laptops etc... The bed was nice enough. I am disabled so needed a good bed. I slept very well. We were on the 11th floor and it was nice and quiet. There is a nice restaurant but I cannot comment on the food as we ate elsewhere. The bar downstairs is brand new and there is a rooftop bar that overlooks the city and beautiful to watch the sun go down. Me and my wife was often up there drinking coffee. The staff here are excellent and the least you would expect for a 4 star hotel in any major city. They were always dressed impeccably, well spoken in multiple languages, and always eager to help. We had problems with our flights and they extended our room for free. The bit that makes this hotel so good is where it is situated. As you walk out your doors you are on Gran Via. The location is amazing and everything you could ever want is right on your doorstep. Book now, thank me later....."

"First let me say that the Hotel Indigo is an absolutely first rate hotel, with only a couple of minor annoyances during our stay. The central location is absolutely perfect for tourists who want to experience Madrid life amongst the many excellent tapas bars and restaurants. We stayed for four nights in April 2026. The breakfast included with our hotel rate was truly over the top; there were more than half a dozen hot selections cooked to order, and a wonderful selection of breads, jam, scrambled eggs, hard boiled eggs, and all sorts of accompaniments on the buffet. Our room was not huge but was reasonably large by European standards. We like two single beds close together and there was no problem accommodating this. The walk-in shower with both an overhead "rain head" and a handheld shower delivered plenty of hot water and good pressure. The only disappointments, and they were not great, was that the hotel is being renovated so the bar is not available. There is a rooftop terrace and bar which is quite small but offers glorious views out over the city of Madrid. Unfortunately it is as I said quite small, and on one of our nights they were hosting a private party which meant that there were very few seats available for hotel guests. In my opinion they should not close off 2/3 of the rooftop Terrace for a private party when the bar is not available for hotel guests. The other annoyance was that twice of our four night stay when we returned to the hotel at about 5 PM our room still have not been attended to. They simply don't seem to have enough staff."

"I stayed at this hotel in Madrid and really liked it. The location is amazing, right in the center and super easy to walk everywhere. There are lots of shops and great restaurants nearby, which made everything very convenient. The hotel is clean and has a nice boutique feel. My room was comfortable and the shower was really good, which I always appreciate after a long day out. The staff were all very friendly and helpful, both at reception and in the bar. Check-in was easy and everything felt very smooth from the start. Breakfast was good, with tasty options, but I’d suggest going a bit earlier because the space is quite small and can get busy. The rooftop was definitely one of my favorite parts. The views over Madrid are beautiful and it’s such a nice spot for a drink. The pool is a nice bonus too, even though it was a bit cold. A couple of small things like the elevators being a bit slow, but nothing that really bothered me. Overall, I had a really nice stay and would happily come back."